Big O Tires

Bought our tires with warranty from your store in Golden. Had a slow leak in one tire. Service tech spent extra time to find the very small leak and repair. ALWAYS excellent service and selection of tires with a knowledgeable staff to ensure the proper tires for the application.

Customer service made a unique experience and i already new i had to get work done and they made it a quick get

Very good, politeness, will use afain

I had my truck towed in to the store after hours, with two flat tires. They fixed one tire, but the other was too damaged to repair. They had an exact replacement for the damaged one, and even gave me a discount on it.

I always get good service.

Kurtis at Big O is amazing, there is no where else that I would want to take all of my vehicles to!

I was expecting a long wait, more than 3 or 4 hours but I was in and out in exactly 2 hours. So happy with the Big O in Golden.

Easy to schedule service and friendly staff

I was in an unusual position of only needing one tire. The customer service representative went out of his way to help me get that one tire. I was very impressed with the service.

Trevor was really helpful. He was friendly, efficient, knew his products & communicated well the different options & then made a recommendation. He ordered the tires I requested immediately & ensured they were available the next day, then was flexible when I needed to reschedule putting them on my vehicle.

Terrific customer service. Sean and his counter colleagues are the best.

Service is excellent. Staff friendly, polite and very helpful. Advice on future services needed. Staff always call, text, if there be problems or delays.

Very helpful and efficient.

The staff were extremely helpful and efficient

Would only recommend an after hours drop box for keys. There maybe a reason why you don't do this but it would have been more convenient to have dropped off my vehicle after hours than first thing in the morning. Thanks.

I just needed my new tires installed and the availability was excellent and flexibility when I initially scheduled a wait appointment then needed to change it to a drop off. All of the staff I talked to were kind and friendly.

Guys were super busy, got my car done and picked it up later. Awsome job GREAT CREW KEEP IT UP!!!!!

Capability of the mechanics at this site allow for my sprinter van to be serviced within a reasonable timeframe. Mercedes service for sprinter vans is extremely poor and slow, so the service here makes ownership of one of these vans practical. Otherwise id be forced to sell based on the service at Mercedes Orem. Thanks again for Kurtis and Trevor for what they do at this golden service center. Merry Christmas!

Really impressive team responding to the massive demand of snow tire change-over before a snowstorm. Thanks all -- I use both Big O in Golden and Big O in Colorado Springs Colorado, love both teams for their friendly and prompt service. In these days retaining the workforce is key because of the cost to find a replacement; consider wage competitiveness and opportunities for the team to advance into more technical mechanics skills or into service management/continuous improvement. I know I would use Big O Tires for my car maintenance services (windshield wipers, air filters, already use them for oil changes) if there's capacity for it.

Kurtis and the mechanics as the golden location are amazing, I took one vehicle there and was impressed with the service and had to bring my other vehicles there. The people at the golden location are great and I recommend Big O golden to everyone!