By Doug | 10/25/2019
Great service team. They stayed late to complete the work.
By Henry Wilkins | 12/15/2023
I brought me car to have the tire patched late afternoon on Friday. They stayed past closing to get it done (thank you so much) and it was free! Totally unexpected. Thanks!
By Richard | 10/24/2019
Knowledgeable and excellent service
By Liz | 12/13/2023
I had an emergency tire blow out on my way home from work. I was able to park my vehicle overnight and they replaced the tire and it was ready for pickup the next day after work, despite the fact that I didn’t have an appointment.
By Ashley | 10/23/2019
They were very busy that day and apologized for the wait, also gave me updates on time the best they could and I think they filled my windshield fluid! Not sure if that is standard with an oil change or was a thanks for my wait but I very much appreciated it. The last place I went for my oil does not do that. Excellent service!
By Stephen U | 12/12/2023
I bring every vehicle/trailer I own here and I get the best service every time I come. I wouldn’t bring my vehicles anywhere else. They are great
By Tracy | 10/21/2019
Super friendly and attentive to my cars issues.
By Golden B | 12/8/2023
Friendly, professional staff. Competitive pricing and broad selection. Appointments are tough, but store works with you for drop off/work in, and they have always gotten work done same day.
By Gail | 10/21/2019
I was promptly given a free tire pressure check and a tread analysis. Scheduled installation of new tires for the next morning. All was handled very efficiently and my car was ready an hour before it was scheduled to be completed. Very pleased with the service and promptness. I am very happy with my tires and am ready for the snowy mountain roads!!!
By KathiG | 12/7/2023
The staff was thorough and explained the problem they encountered very well. They took me home when the car was not done by close of business. They were most apologetic when they encountered the bad part.
By Shannon | 10/11/2019
We have come to Big O for tire issues and an oil leak in the past few months and we can't say enough about the great customer service and quality of work. We now take our car there for all of our needs.
By Andy C. | 12/7/2023
Got my vehicle in before scheduled appointment time, service was well and quickly done, person at the desk was informative and friendly.
By James | 10/10/2019
I came in at a particularly difficult day, when the phones were down. Sean, the employee who helped me, was professionally dealing with some very difficult customers in a very difficult circumstance. He was kind, professional, and concise in helping me, he apologized because of the amount of work going on, and invited me back another time for an alignment. His attitude was excellent given the circumstances, and I feel he was an excellent face for the company.
By Captkidd72@yahoo.com | 12/2/2023
You are the only people who work on my car. Always friendly Will give us a time frame. usually because of how busy they are it might be longer and you'll let me know. Your awesome
By Jan | 10/9/2019
Personnel is friendly and efficient. Service is excellent.
By Mike L | 12/1/2023
The Big O Golden CO is always has great customer service!!
By Jessica | 10/7/2019
None
By AnnMarie O. | 11/30/2023
Staff are friendly and knowledgeable, service desk and showroom are immaculate. They do exactly what you request and recommend services only as optional based on the car's history.
By Jennifer | 10/7/2019
I had an issue with what I thought was a wobbly bad tire. The gentlemen at Big O, told me they would check it out. I asked if they could possible look at the tire real quick because all signs were pointing to a bad tire. They were able to do just that and let me know right away that it wasn't the tire. At that point they drove me back to work and called me when my Jeep was done. They told me what it probably was, as they had checked everything related to the front end that they could and found nothing wrong, and changed my oil (as that was the only thing that I had asked them to do, besides check out the wobble). When I got to Big O to pick up my car they charged me for the work they had done, the oil change, and nothing more. I will be back to get my alignment done when needed. Great customer service!
By Fred M | 11/29/2023
no open appointments were available, staff fit me in to their schedule anyway