Big O Tires

1297 ratings
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Location

17503 S Golden Rd,
Golden, CO 80401

Doug

By Doug | 10/25/2019

Great service team. They stayed late to complete the work.

Henry Wilkins

By Henry Wilkins | 12/15/2023

I brought me car to have the tire patched late afternoon on Friday. They stayed past closing to get it done (thank you so much) and it was free! Totally unexpected. Thanks!

Richard

By Richard | 10/24/2019

Knowledgeable and excellent service

Liz

By Liz | 12/13/2023

I had an emergency tire blow out on my way home from work. I was able to park my vehicle overnight and they replaced the tire and it was ready for pickup the next day after work, despite the fact that I didn’t have an appointment.

Ashley

By Ashley | 10/23/2019

They were very busy that day and apologized for the wait, also gave me updates on time the best they could and I think they filled my windshield fluid! Not sure if that is standard with an oil change or was a thanks for my wait but I very much appreciated it. The last place I went for my oil does not do that. Excellent service!

Stephen U

By Stephen U | 12/12/2023

I bring every vehicle/trailer I own here and I get the best service every time I come. I wouldn’t bring my vehicles anywhere else. They are great

Tracy

By Tracy | 10/21/2019

Super friendly and attentive to my cars issues.

Golden B

By Golden B | 12/8/2023

Friendly, professional staff. Competitive pricing and broad selection. Appointments are tough, but store works with you for drop off/work in, and they have always gotten work done same day.

Gail

By Gail | 10/21/2019

I was promptly given a free tire pressure check and a tread analysis. Scheduled installation of new tires for the next morning. All was handled very efficiently and my car was ready an hour before it was scheduled to be completed. Very pleased with the service and promptness. I am very happy with my tires and am ready for the snowy mountain roads!!!

KathiG

By KathiG | 12/7/2023

The staff was thorough and explained the problem they encountered very well. They took me home when the car was not done by close of business. They were most apologetic when they encountered the bad part.

Shannon

By Shannon | 10/11/2019

We have come to Big O for tire issues and an oil leak in the past few months and we can't say enough about the great customer service and quality of work. We now take our car there for all of our needs.

Andy C.

By Andy C. | 12/7/2023

Got my vehicle in before scheduled appointment time, service was well and quickly done, person at the desk was informative and friendly.

James

By James | 10/10/2019

I came in at a particularly difficult day, when the phones were down. Sean, the employee who helped me, was professionally dealing with some very difficult customers in a very difficult circumstance. He was kind, professional, and concise in helping me, he apologized because of the amount of work going on, and invited me back another time for an alignment. His attitude was excellent given the circumstances, and I feel he was an excellent face for the company.

Captkidd72@yahoo.com

By Captkidd72@yahoo.com | 12/2/2023

You are the only people who work on my car. Always friendly Will give us a time frame. usually because of how busy they are it might be longer and you'll let me know. Your awesome

Jan

By Jan | 10/9/2019

Personnel is friendly and efficient. Service is excellent.

Mike L

By Mike L | 12/1/2023

The Big O Golden CO is always has great customer service!!

Jessica

By Jessica | 10/7/2019

None

AnnMarie O.

By AnnMarie O. | 11/30/2023

Staff are friendly and knowledgeable, service desk and showroom are immaculate. They do exactly what you request and recommend services only as optional based on the car's history.

Jennifer

By Jennifer | 10/7/2019

I had an issue with what I thought was a wobbly bad tire. The gentlemen at Big O, told me they would check it out. I asked if they could possible look at the tire real quick because all signs were pointing to a bad tire. They were able to do just that and let me know right away that it wasn't the tire. At that point they drove me back to work and called me when my Jeep was done. They told me what it probably was, as they had checked everything related to the front end that they could and found nothing wrong, and changed my oil (as that was the only thing that I had asked them to do, besides check out the wobble). When I got to Big O to pick up my car they charged me for the work they had done, the oil change, and nothing more. I will be back to get my alignment done when needed. Great customer service!

Fred M

By Fred M | 11/29/2023

no open appointments were available, staff fit me in to their schedule anyway