![Garcia](/assets/img/avatar_male.jpg)
By Garcia | 9/6/2019
Great friendly service! This location in Centennial is by far the best with customer service. Thanks for your help!
![Tallguy](/assets/img/avatar_male.jpg)
By Tallguy | 2/7/2023
Great service with Joe and his team at the Arapahoe location. Got me in and out with brand new tires in about an hour. Communicated everything to me as we went and helped me every step of the way. Highly recommend!
![Ajibade](/assets/img/avatar_male.jpg)
By Ajibade | 9/6/2019
Great job. Was also very prompt.
![NK](/assets/img/avatar_male.jpg)
By NK | 2/6/2023
Everyone I interacted with was friendly and informative. I felt like the services that were being performed were clearly explained and I was happy with the pricing. Also, they were great keeping me updated on how long my service would take.
![Jonathon](/assets/img/avatar_male.jpg)
By Jonathon | 9/6/2019
Good and friendly service
![J.S.](/assets/img/avatar_male.jpg)
By J.S. | 1/31/2023
Great customer service, great service, overall great experience. I have been going to this location for two or three years and have never had a single issue with their products or services.
![Ed](/assets/img/avatar_male.jpg)
By Ed | 9/6/2019
I also got a few good quotes on some things I need to get work on.
![Carlos c](/assets/img/avatar_male.jpg)
By Carlos c | 1/30/2023
They got me in fast and got my tire changed fast as well, the price was really good. They also brought up some other concerns they had with my vehicle and let me know the best course of action for that
![Greg Kremer](/assets/img/avatar_male.jpg)
By Greg Kremer | 9/6/2019
I've been coming to this Big-O with my two Tundra's for 10yrs for tires and various service. They've always done my vehicles and me right. Like any biz today, retaining skilled labor is a challenge; the managers of this shop are doing their best. After doing $1000 of service just days ago, I stopped by today to ask a few questions about the work done & get a part replaced. The DM James happened to be there as well as manager Jesse... they both were proactive to answer my questions to satisfaction (in fact they exceeded it, because they saw an over-charge for fluids not used on my truck and then credited it double. I would not have caught that.) Dear store OWNER: THIS type of service is what brings customers back & gets us to refer our friends to you. Please focus on retaining honest, skilled laborers. Cut NO corners. Exceed customer expectations. Earn your profits from repeat business vs. fewer sales with higher mark-ups. Thanks James, Jesse, Bob, Heather, Jonathan & Taylor for your service.
![SCourtney](/assets/img/avatar_male.jpg)
By SCourtney | 1/26/2023
Everyone was very professional and friendly!
![anonymous](/assets/img/avatar_male.jpg)
By anonymous | 9/6/2019
Very pleased with the service and attention provided to me by Jason Knight
![Hjw](/assets/img/avatar_male.jpg)
By Hjw | 1/6/2023
My check tire light came on downtown Friday after work happy hour. I called the closest big o and was put on hold. Normally I wouldn’t mind except Friday before a holiday and already after five. I called my trusty big o and Dorian answered and did not put me on hold. I told him who I was and I was losing tire pressure fast (10psi in 20 minutes, total psi half what it shouldn’t be by the time I got there). He said they had one tech left and were open till six. I rolled in and could hear the leak, had to be a hole the size of Texas. they took my pickup back quickly as I was the last customer found a giant bolt. Put a plug in it (thank heavens I didn’t need a whole replacement) and sent me on my way before 6, safely, and confident in the job for the long weekend. Thank you Dorian and team for always taking care of me.
![Michael](/assets/img/avatar_male.jpg)
By Michael | 9/6/2019
Great customer service!! I continued to receive updates on an expected time frame for repairs to be complete since an incorrect part was delivered to the store.
![Dan H.](/assets/img/avatar_male.jpg)
By Dan H. | 1/3/2023
Excellent customer service! Joe hooked me up with an quick appointment, got the tires I needed in quickly and go me in and out. Would highly recommend.
![Martena Murphy](/assets/img/avatar_male.jpg)
By Martena Murphy | 9/6/2019
This Big O is always easy and professional. Kevin was especially helpful. They finished the work quickly, checked everything, and didn't try to sell me something I didn't need.
![John P](/assets/img/avatar_male.jpg)
By John P | 12/16/2022
Experienced employees
![Dwight Nicholson](/assets/img/avatar_male.jpg)
By Dwight Nicholson | 9/6/2019
I walked in without an appointment for a tire rotation. The tech explained that it would be about 2 hrs before he could get it in. I said ok. I went across the lot to grab something to eat. I came back in about 45 min. And my truck was in a bay getting worked on. He explained that he had a break, and he pulled my truck in. Had me done in 15 min.
![April D](/assets/img/avatar_male.jpg)
By April D | 12/12/2022
Joe and Christian were super helpful and knowledgeable when I had questions
![Bob Schmied](/assets/img/avatar_male.jpg)
By Bob Schmied | 9/6/2019
The customer service at this location is consistently outstanding!
![Paul](/assets/img/avatar_male.jpg)
By Paul | 12/8/2022
Service, expertise, communicarion