By Smith | 9/6/2019
Excellent service
By MM | 1/2/2020
Tony was super nice and considering it was New Year's eve, no attitude about working on that day, etc. These guys in general are solid.
By anonymous | 9/6/2019
went in for 'just' an oil change - but right turn signal light found to be burned out, all fluids checked, tire pressure checked and adjusted - all performed
By anonymous | 1/2/2020
Great as always! Happily working on new years eve with no attitude.
By Ross Kahn | 9/6/2019
The customer service was outstanding. Shiloh Martinez, your service manager, is a star. She was friendly and knowledgeable (and even gave me a ride to the bus)! Most importantly never made me feel like so many in the auto repair business have -- like I'm being hustled for something I don't need. I've been driving and rebuilding cars for 40 years, so I have a clue. Whatever you're paying her, she needs a raise. She is a person you really, really want as the face of your business. As far as all the work I had done (timing belt, valve seals, front & rear struts, belts, etc.) I really won't know for a few thousand miles, but I trust it will be fine. Job well done!
By Bill | 12/25/2019
Prompt, courteous service. Will be back when due.
By anonymous | 9/6/2019
I appreciate the concern for my individual situation
By Molly | 12/19/2019
The gentleman that assisted with my low pressure tire light, I believe his name was Tony, was amazing! He was very courteous and didn't try to push any product or service on me. He explained the issue, he explained what services were recommended for my mileage point, but it a more informative way, rather than a pushy salesman. This was my first experience with Big O Tires and he delivered highly on customer service. Well done!
By Adam | 9/6/2019
Everyone was very helpful and they all had excellent customer service.
By Karmen | 12/17/2019
I really appreciate the quality of customer service at this Big O. I am a repeat consumer, and this store is consistent for quality each time!! I refer a lot of people to Flatirons Big O location. Thank you
By anonymous | 9/6/2019
Have two box vans. Take both to Big O. Tires, oil changes, repairs. Never a problem.
By Tom | 12/9/2019
Was helped by Bryan, manager, and was given great service and even when my tires where not in stock he had them delivered by lunch and installed immediately after. Great service by all employees, would recommend to anyone needing car work.
By Jacob | 9/6/2019
Best place in town.
By John | 12/5/2019
Very fast, friendly, and professional service. I came in for a front end alignment and set of four tires and was done all white I waited in about two hours.
By Mathew F. | 9/6/2019
John helped me with diagnosis of a vibration in front end. I thought it was rotors, but it was a bent rim, which we fixed. The rotors were fine. Great job all around. Shiloh was also very pleasant and helpful.
By Randy | 11/25/2019
I have been going to this Big O Tire since I moved to the area in 2010. They have continued to do a fantastic job!!!
By Gene | 9/6/2019
Excellent and honest customer service. Willing to go above and beyond to help resolve issues.
By Macy | 11/21/2019
Eli was quick to greet me When I entered the store and get me checked in. The oil change was performed relatively quickly. Overall a good visit.
By anonymous | 7/7/2019
Great service, polite, and honest. Returning customers for 15 years.
By Gary | 11/18/2019
Eli is a great manager there, he is always inform me of what needs to be done on my vehicles when I take them in for service.