By anonymous | 9/18/2019
they were very transparent about price and product delivered. They did a thorough job.
By Lyndsay | 9/6/2019
I had a hole in my tire and the gentleman were extremely helpful. They brought me to ease and solved my issue fast. Thank you!
By Mutlu | 9/6/2019
Thanks for everything
By Jeremy Robinson | 9/6/2019
Still havent heard back on my initial follow up regarding clarity and confusion on 10% off service coupon.
By Melissa | 9/6/2019
Came in for an $8 Bumb replacement. They charged me $95. I had 4 bulbs out but was charged $65 in labor. Was very expensive!
By Jay | 9/6/2019
I walked right in so no chance for agent to meet me at my car. Excellent service as usual.
By Mark | 9/6/2019
Everything was good except they didn't tighten my spare tire on my tire gate. It fell off while I was doing 65mph on the hwy. It almost hit 2 cars behind me.
By Chris Brewer | 9/6/2019
Came in with a flat tire, also noted that I thought I might have front brake issues and needed an oil change. Bryan got me set up, checked out the car and called me and told me that he thought I needed 4 tires (as the other 3 were close to wear marks) and then they'd check the brakes, too. After brake inspection and tire install called and said he felt that this was a good fix, brakes looked good, but needed an alignment and that the tire that blew looked like I'd hit a pothole and the wheel was OK but bent a little. Car runs great now and he's looking for a replacement wheel - thanks!
By Keita | 9/6/2019
Waiting time is short.
By Richard | 9/6/2019
courteous and fast service!
By Wendy Hart | 9/6/2019
Your staff was professional and helpful. I had an oil change and then returned 2 days later for brake replacement. My only concern is that you advertise a 21 (maybe it was 28) point check for the oil change. My husband looked under the hood today and found SIGNIFICANT buildup of a blue debris around the battery contacts. Is tgis something you would normally pick up on your oil service?
By Robert Wigen | 9/6/2019
Dropped in day after a snow storm to have my tires looked at. Your staff advisor, April advise me I was down to the wear marks on two tires. She found a recommended replacement set and ordered them. They were delivered to the store in 4 hours and I has notified when they started putting them on. We left the next day and drove 800 miles to our next destination with out a problem in the snow. Thanks for the services professional help and work.
By Leah | 9/6/2019
Overall no complaints. It took an hour for just an oil change/tire rotation which seems a little long considering it wasn't especially busy, but otherwise ok. They do not vacuum the interior or clean windows like some other establishments do.
By Coral | 9/6/2019
Dropped my car off early morning for an oil change and picked up at noon. Check in and check out were smooth and the staff was very friendly and knowledgeable. They called me with info that I needed a coolant flush and cabin filter. After answering all my questions regarding why...I agreed and car is ready for summer. Really like this company, and especially this location!! Keep up the good work!
By Sandy | 9/6/2019
We were able to get the car in to change the snow tires on short notice. So far I have no complaints.
By Fransisco | 9/6/2019
I got a wheel alignment on my work van and it definetly rides much better than before i came here , customer service was great , i will be back if i need any other work done
By anonymous | 9/6/2019
I been using Big O for the past year. they are always Fast and Friendly. I will continue to business with them!
By John | 9/6/2019
Great service and staff
By Gavin | 9/6/2019
Big O Tires has always taken care of my cars and I. They seem to have the best prices on name brand tires and they do repairs quickly and for a fair price. I will always take my cars to Big O Tires.
By Anne | 9/6/2019
Very friendly courteous staff..I was very pleased with my experience at your store..