By Karlene | 9/6/2019
Javier was able to take the stress out of my road trip, by giving me great product, four tires and an oil for a great price. He took the time to listen to my concerns and my needs. His team was very quick and provided excellent service. Thank you to you all.
By anonymous | 12/17/2020
Big O backed the service warranty to replace my tire.
By anonymous | 9/6/2019
Thank u to Richard Rojas for being a great man and a big asset to Big O. I will pass on the great service I received from every one in the store. U have my business! Thank u again
By Tracey Tafoya | 12/8/2020
Austin was so helpful and kind!
By anonymous | 9/6/2019
Could have wasted my time getting second opinions but fixed my issue free of charge. I will be back with my other vehicles.
By Brooke | 12/8/2020
Austin is great. So polite and appreciative of my business. Kept me well informed.
By anonymous | 9/6/2019
Our daughter Angelina was relocating to Denver when the fan belt came off on the highway. She was having the worst day of her life in the middle of winter. The fantastic folks at Big O were amazing and got her Jeep up and running quickly and at a great price. Thank you all so very much for excellent care. Richard Chaney
By Model299 | 12/4/2020
I got to meet the mechanic to discuss the pickup truck after the service was completed. We got to talk shop and it was a good opportunity to gain confidence in the service.
By Diane | 9/6/2019
These guys are great at this store. I have not had this positive experience at any other Big O Tires Store and will do all my business here.
By de | 12/1/2020
The associate was super helpful. He recognized my situation and took care of it promptly. I was back on the road within the hour. Excellent customer care on his part.
By anonymous | 9/6/2019
I went back to tell them hadn't GP%enthe rebate. He gave me the form and apologized.
By DP | 11/30/2020
I had been there before to buy tires but the former management and former associates were not friendly or accommodating. This time my experience was a lot better. The manager and employees were helpful, and courteous.
By Fred | 9/6/2019
I have five vehicles, and I get all my tires from them, great people to work with. Thanks, Fred
By RobertZ | 11/17/2020
Just had snow tires installed
By Petra | 9/6/2019
We had excellent service during our visit. The entire team was smiling and beyond helpful. Javier Flores and Cheyenne Martinez were exceptional. I wish I had the names of the guys in the workshop as well because they were also just great. They warmly greeted me (even when I pulled into the garage when I wasn't supposed to). It was the best experience anyone could expect while HAVING to have their car serviced. We actually decided to get on of our other cars serviced the next day because of the staff. You've got a great staff there and I hope they are recognized for it. Good staff is HARD to find and keep!
By Patrick W. | 11/12/2020
I came in without an appointment and the tech. got me right in. I had ran over a nail and it only took the team minutes to get me back on the road. Then when I went to pay he told me not to worry about it! I will be back when it comes time for new tires! Thanks!
By Tammy | 9/6/2019
I believe the man's name was Xavier he took very good care of me at the store and I will be returning to get other services on my car. Thank you
By Dennis W | 11/10/2020
Everytime I have come to this store even before I had purchased tires they were very accommodating. They fixed 3 tires with leaks over a period of a year and never charged me. That is why I returned to them when I needed new tires. I have been back 3 times for scheduled rotations and they have been very good at getting me in and out asquickly as possible.
By Jason | 9/6/2019
Won't go anywhere else. The guys here are fantastic, and the service is always above and beyond.
By Anonymous | 11/7/2020
Every time I get my car serviced at Big O, it's a very good experience. Customer service is friendly and willing to help with any problems.