Big O Tires

570 ratings
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Location

9009 W Colfax Ave,
Lakewood, CO 80215

Ira

By Ira | 9/6/2019

Always excellent service. Thank you, Javier and staff.

anonymous

By anonymous | 9/21/2020

Went over and above by telling me what needed fixed befor my trip.

Gary

By Gary | 9/6/2019

Javier is a great asset to your store. Very sincere, helpful and hard working. He took great care to make sure I was pleased with my purchase of new tires and personally helped to complete the job.

.

By . | 9/19/2020

Great customer service very friendly and knowledgeable

Beth

By Beth | 9/6/2019

Great Job and thanks for all your help!

Jackson

By Jackson | 9/17/2020

Very user-friendly people

Michelle

By Michelle | 9/6/2019

The Big O team at the West Colfax store listened to my concerns and took their time to see if they could identify a noise I felt was the result of a previous repair. They took into consideration the significant of expense for any service I needed. They followed up as they had said they would do. Overall, there level of customer service exceeded my expectations and I will return for future car service needs. Thank you to the Big O tire team.

Jspitz

By Jspitz | 9/17/2020

Employees were very friendly and helpful.

John

By John | 9/6/2019

Thanks!

Dan M.

By Dan M. | 9/15/2020

It was a complimentary check of a squeal in my brake. It was a rock. They got it out free of charge.

anonymous

By anonymous | 9/6/2019

Courteous, professional, clean store, service was done right.. what more can you ask for? Coffee in pot.. lol

JennyS

By JennyS | 9/15/2020

I had knocked something loose under my car and brought it in to be looked at and hopefully fixed. I also knew that I needed an oil change and brake work. They were able to fix what I had broken (it was minor, thankfully) and they pointed out that I was due for an oil change and my brakes were looking a little worn. I didn't feel like anyone pressured me into anything I didn't need. Everyone was polite and efficient. Thank you!

Shaunna

By Shaunna | 9/6/2019

I had been tire shopping that day but no one except Big O had what I was looking for in stock as I have size 18 tires. My car was terribly out of alignment as well. The rep.that worked with me directed me towards a good allweather SUV tire and had my car serviced in a timely fashion. It's now driving like a champ! Can't wait to see how it handles the snow! GREAT SERVICE!

CJurado

By CJurado | 9/5/2020

The Costumer Service was on point once I Entered in. Adrian was my Representative and he helped me thru the whole process of my visit đź’Ż. Extremely polite and Extremely nice / helpful with all the Questions I had . Plus all the staff/ tire technicians where very helpful also . Thank you So much for your hospitality I truly Appreciate it to the fullest . Store # 6250

Caitlin

By Caitlin | 9/6/2019

I thought Javier showed excellent customer service in troubleshooting a difficult electrical issue. He went well beyond what I expected.

MikeAryan

By MikeAryan | 9/1/2020

Sonny Sonny Sonny!! The “Man with the Plan” the guy who makes it happen!?! Then you have “King Robert’s” it’s a “good thing he should up to work!” Because without him and his team there isn’t “Big O” but what do I know? I’ve only been servicing with y’all for the last 6 years now!!

anonymous

By anonymous | 9/6/2019

Went in for some minor things and before I knew it everything was done for a great price. There was a small hiccup with the work on my car, it was easily and quickly handled.

anonymous

By anonymous | 8/31/2020

The techs are friendly and do a great job.

Imane Benjelloun

By Imane Benjelloun | 9/6/2019

I am so thankful for Javier and Alex. I asked my mentor to go with me to the Big O tire store because I don't know anything about cars. The Big O tire staff were able to diagnose what is wrong with the car and let me know what they will need to do to fix it. Javier is always trying to find me the best price. Alex did a great job on my brakes. I felt like I was treated as family even though they did not know me. It felt like I had big brothers telling me what to do to maintain my car. I am so grateful for Javier and Alex for all their help and dealing with all my questions. I would highly recommend the Big O tires store in lakewood if you looking for someone to trust, good quality work and excellent customer service.

Racroomon

By Racroomon | 8/27/2020

They were very speedy ad flexible since I had to bring 2 tires in and then return later that day with the car for the other 2. One of the tires had a slow leak and they replaced the valve STEM in just a few minutes. Great service.