By Ira | 9/6/2019
Always excellent service. Thank you, Javier and staff.
By anonymous | 9/21/2020
Went over and above by telling me what needed fixed befor my trip.
By Gary | 9/6/2019
Javier is a great asset to your store. Very sincere, helpful and hard working. He took great care to make sure I was pleased with my purchase of new tires and personally helped to complete the job.
By . | 9/19/2020
Great customer service very friendly and knowledgeable
By Beth | 9/6/2019
Great Job and thanks for all your help!
By Jackson | 9/17/2020
Very user-friendly people
By Michelle | 9/6/2019
The Big O team at the West Colfax store listened to my concerns and took their time to see if they could identify a noise I felt was the result of a previous repair. They took into consideration the significant of expense for any service I needed. They followed up as they had said they would do. Overall, there level of customer service exceeded my expectations and I will return for future car service needs. Thank you to the Big O tire team.
By Jspitz | 9/17/2020
Employees were very friendly and helpful.
By John | 9/6/2019
Thanks!
By Dan M. | 9/15/2020
It was a complimentary check of a squeal in my brake. It was a rock. They got it out free of charge.
By anonymous | 9/6/2019
Courteous, professional, clean store, service was done right.. what more can you ask for? Coffee in pot.. lol
By JennyS | 9/15/2020
I had knocked something loose under my car and brought it in to be looked at and hopefully fixed. I also knew that I needed an oil change and brake work. They were able to fix what I had broken (it was minor, thankfully) and they pointed out that I was due for an oil change and my brakes were looking a little worn. I didn't feel like anyone pressured me into anything I didn't need. Everyone was polite and efficient. Thank you!
By Shaunna | 9/6/2019
I had been tire shopping that day but no one except Big O had what I was looking for in stock as I have size 18 tires. My car was terribly out of alignment as well. The rep.that worked with me directed me towards a good allweather SUV tire and had my car serviced in a timely fashion. It's now driving like a champ! Can't wait to see how it handles the snow! GREAT SERVICE!
By CJurado | 9/5/2020
The Costumer Service was on point once I Entered in. Adrian was my Representative and he helped me thru the whole process of my visit đź’Ż. Extremely polite and Extremely nice / helpful with all the Questions I had . Plus all the staff/ tire technicians where very helpful also . Thank you So much for your hospitality I truly Appreciate it to the fullest . Store # 6250
By Caitlin | 9/6/2019
I thought Javier showed excellent customer service in troubleshooting a difficult electrical issue. He went well beyond what I expected.
By MikeAryan | 9/1/2020
Sonny Sonny Sonny!! The “Man with the Plan” the guy who makes it happen!?! Then you have “King Robert’s” it’s a “good thing he should up to work!” Because without him and his team there isn’t “Big O” but what do I know? I’ve only been servicing with y’all for the last 6 years now!!
By anonymous | 9/6/2019
Went in for some minor things and before I knew it everything was done for a great price. There was a small hiccup with the work on my car, it was easily and quickly handled.
By anonymous | 8/31/2020
The techs are friendly and do a great job.
By Imane Benjelloun | 9/6/2019
I am so thankful for Javier and Alex. I asked my mentor to go with me to the Big O tire store because I don't know anything about cars. The Big O tire staff were able to diagnose what is wrong with the car and let me know what they will need to do to fix it. Javier is always trying to find me the best price. Alex did a great job on my brakes. I felt like I was treated as family even though they did not know me. It felt like I had big brothers telling me what to do to maintain my car. I am so grateful for Javier and Alex for all their help and dealing with all my questions. I would highly recommend the Big O tires store in lakewood if you looking for someone to trust, good quality work and excellent customer service.
By Racroomon | 8/27/2020
They were very speedy ad flexible since I had to bring 2 tires in and then return later that day with the car for the other 2. One of the tires had a slow leak and they replaced the valve STEM in just a few minutes. Great service.