Big O Tires

I was treated right and explained what I needed and what I could wait on my choice. Excellent customer service and belive me that is a very rare thing to find these days. Five stars will never be enough for all that they do for the customer . Thank you

5

We had to go to Big O again as a tire on our car was non repairable. It wasn't a Big O tire but Gizmo was able to match our spare and align the car in just a few hours helping us on our way. He and his staff make sure it's done right the first time, but keep you coming back for their service in the future. A great store, great manager!

I got great customer service and good value. Nick was quite thorough and courteous.

Nick was absolutely amazing. He took the time to listen to my problem and tell me what was wrong and did not shove me into things that I don't need like other dealerships. I have sent my whole family there and will continue to recommend him. Your store has an asset to the company. Thank you Nick

happy, happy, happy, happy , they have excellent service and I will use them again

Fantastic services as usual. I have been going to Big O Tires for 5 years now and each time I always have a good experience. Since I started going to this location over the past year, the staff has always had an attention to detail, straight explanations, and were respectfully mannered.

Using a half price coupon through the mail, in the past the garages that offered a special comparable to this always find something else wrong.....Not this Shop! So refreshing! I was even told to "Keep doing what I have been" to take care of my car. They have all of my auto repair business from now on.

This place did a great job on my struts, much less expensive than the other places I had estimates. I also had 4-new tires and an alignment. Overall great to work with!

I am one happy customer!!! I showed up on a Saturday morning with no appointment and Jason Knight helped me find what I was looking for and he was able to get it done the same day. I was in and out!

This location has definitely been the best location I've come to. Which is why I've decided to write a review. I was greeted within 30 seconds of walking in & helped immediately. After I gave my keys, I had a friendly chat with David Martinez who was extremely nice and more than helpful with his recommendations of an oil change. I may not know much about cars but it feels good when people help you in these situations and David definitely helped a ton. I didn't wait long and their waiting area had coffee (plus plus) and water. I was able to change the channel & enjoy a cold water while I waited, I was so comfortable and I really appreciate all of his help & the help of his team! Definitely coming back!

I was treated right and explained what I needed and what I could wait on my choice. Excellent customer service and belive me that is a very rare thing to find these days. Five stars will never be enough for all that they do for the customer . Thank you

I was just a block away from the big o tires on 6th & chambers getting my haircut when I came out and realized my tire was flat. I immediately drove it to big O and James took care of me right away! He was very friendly & professional. There was appts ahead of me but they still got me out of there in a timely manner! Thanks again!

Used them last week, made an appointment so they knew I was coming.Diagnosed one issue, fixed it and gave me advice on other issues for down the road not necessary now.Great customer service.

I have been a customer of a competitor to Big O Tires for several years and over that period of time I experienced a constant increase in its prices and a decline in its customer service to the point I'd become merely a source of revenue to be exploited. On the day before that I became a customer of Big O Tires, the competitor had received a flat tire for its free tire repair and promised to call me when the tire was done. I had stood in line for forty minutes, along with many others and watched the employees "up-sell" customers. When I didn't receive the promised call I went back to the competitor's business to discover that they could not find the tire I had surrendered to their care, and exhaustive several minute search turned up the rim, but no tire. Then I was informed that the tire was damaged beyond repair so I had to buy four new tires because my car was all-wheel drive and would be damaged if I just bought one tire. The cost would be in excess of $700.00. I went to Big O Tires, had a much shorter line and watched the employees of Big O Tire actually provide customer service as they offered their customers several options and actually weren't high pressuring the customers to buy the most expensive solution. I got my turn and settled on a medium up-grade with everything included for more than two hundred dollars less than the competitor was offering. Big O Tires isn't the swankest tire store in the most high profile location. Its employees are attentive and provide options without the high pressure that exists at its competitors, so Big O Tires gained a customer who owns three vehicles because I got the feeling that Big O employees actually like customers and provide quality products at reasonable prices.

These guys are awesome. I had to have a flat tire repaired and they jumped right on it even in the middle of eating their lunch. Very fast and extremely friendly service. I would highly recommend that anyone tries them out.

These guys are fantastic, got me in at the last minute, got me out in a hurry! Honest people! Thanks for the "energy" Larry!

I went in looking for an estimate. I didn't know what to look for in a tire and what was a fair price. The manager Briant Cummings made my experience comfortable and easy. He was knowledgeable and very kind. I will be returning for my next set of tires.

2 new tires, swapped 1 old tire to spare no charge . rotated tires . They had to get tires from warehouse - gave me 50 dollars off. All this during a 45 min lunch.Tks guys.

I loved how fast they was they didn't waste any time