Big O Tires

284 ratings
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Location

15405 E. 6Th Ave.,
Aurora, CO 80011

Tashyra

By Tashyra | 9/6/2019

Turned me away 18mins before closing said they couldn't provide an oil change. According to them it was too late!!

anonymous

By anonymous | 9/6/2019

I had an oil change last week and was pleased with the service and friendliness.

Sheri

By Sheri | 3/3/2019

Too many odd bungles have happened at this store, will not be returning. Arrived for my 5:30pm appointment for oil change and to have my slow leak / tire checked. Little did I know the place was closing at 6pm. They pulled my car back out and had not checked the tire at all and the tires were rotated even though I indicated I did not want them rotated. That had already been done two weeks earlier. They pulled the car back in and switched the tires back - as far as I know. The receptionist hurriedly threw some soap on the tire and didn't find a leak, which was still there and I eventually returned and a nail was found. They quoted me on replacing the exhaust and thankfully I had it done at the dealership for $300 less. Some time before this fiasco my husband brought his vehicle in for an oil change. The tech put in three quarts too many because the dipstick wasn't seated when he did the oil change. The vehicle was driven around for a good week before we realized what was going on. No thanks, not returning.

David

By David | 9/6/2019

They were very helpful and made my crappy day a little bit better...thank you

anonymous

By anonymous | 3/3/2019

Complete waste of time and substantial amount of money.... parts quality, workmanship, communication, follow up... Completely opposite of how a good business should be run.

anonymous

By anonymous | 9/6/2019

I grateful for the help and appreciate customers service good job! God bless you all!

anonymous

By anonymous | 7/12/2018

Service was a joke, over priced and got oil all over my truck I will never go back to big-o for anything again.

anonymous

By anonymous | 9/6/2019

Excellent service both mechanical and professional. More importantly, I felt like I could trust them.

anonymous

By anonymous | 9/6/2019

Good work in a timely manner to get us on the road and back to work.

Tony

By Tony | 9/6/2019

Everyone was knowledgeable and friendly. Great customer service.

Haley Martinez

By Haley Martinez | 9/6/2019

Outstanding customer service. Helped me out a lot!

anonymous

By anonymous | 9/6/2019

I received excellent and caring service from everyone.

Therese Bryant

By Therese Bryant | 9/6/2019

Briant and Rico were very friendly made me laugh great customer service as long as they are there I will bring my car back to this location

Alma Rivera

By Alma Rivera | 9/6/2019

I am so happy with the service and attention I got from Briant Cummings the manager of this place. He personally put efforts to answer all my questions and concerns.