By anonymous | 2/16/2020
This was the best experience I have EVER had with any service for my vehicle ,thankful for the great service i was provided with from Mr Timothy Gauden. For that reason I will always be a customer. Great Big O thanks to Timothy for providing such great customer service
By Joe V. | 5/28/2024
Service provided same day after a walk-in appointment. Fully transparent about what was happening with service. Approval obtained prior to any work being started. No pressure to sell additional services. Non urgent work presented as optional or stated it could be done at a later time.
By Bianca | 2/15/2020
i was expecting there to be a wait but they got me in, in less than 5 minutes and my oil change was less than 45 minutes when i was told it was going to take that long. best experience.
By Mattw | 5/23/2024
The staff was extremely courteous and professional. Very easy to talk with and I had all my questions answered and did not feel any pressure to spend more. Also Mike was great
By Denise | 2/13/2020
I just want to thank Bryant Cummings for getting this single mom the best deal on a new set of tires. I've been a loyal customer for 4 years and always leave happy and never feel cheated.
By Sarai | 4/30/2024
Alvin was very knowledge able and answered every question that I had. Also, had the tire in stock that was on back order at other locations.
By Joseph | 2/3/2020
I had great service, everyone was very friendly and tires were replaced very quickly.
By Eye of Newt | 4/22/2024
Michael was fantastic, answered all my questions about tires and a planned trip to Montana, and made me feel very comfortable about the trip. He was calm, friendly, polite and informative. I’m so glad you have him on the team and I can’t wait to bring my little Honda fit back to him.
By Unanimous | 1/21/2020
Jeff was professional and super helpful! He had a lot of knowledge about vehicles and that's comforting!!! I have never purchased from Big-O. I've always been a discount customer but if my experience is always this wonderful, I will be a returning customer for life!
By George N | 4/19/2024
Good service
By Minas | 1/15/2020
Braint was awesome.
By Jeff | 4/18/2024
I was able to drop the car off to have the work done while I was at work. Alvin and Steven both stayed past 6 to get my car done. Highly satisfied.
By John | 12/13/2019
Great service every time I go there. I won't take my two cars anywhere else.
By Scott F | 4/12/2024
very good service and only 2 hours to complete.
By Mike bowen | 11/30/2019
Briant was super helpful and got what I needed. Very professional. Jeff ordered my tires and was very fast. Will definitely come back again
By Stasia | 1/16/2024
They were helpful with deciding if I needed all 4 new tires or just 2. Turns out I did need all 4, and they were quick
By Jonathan | 11/20/2019
Bryant was honest about what I truly needed and didn't try to upsell me anything. I will definitely be back.
By LJ | 1/15/2024
Robert Lazano was so very cheerful and helpful with my tires...9am...snowing... elbow freezing. Great service and kind people. Very good manager Thank you again for helping me.
By Anthony | 10/23/2019
Brian is really good person, and help to you.
By Chris13 | 1/9/2024
The store manager anticipated my arrival and had the paperwork and options ready and waiting. As for service time, the process took in only 15 minutes. Really impressed!