By Valerie | 9/6/2019
Steven and Tim were very helpful. We brought our daughter's car in for what we thought would be charging the air conditioning unit. It ended up needing to replace the entire system and main belts. They worked at getting the parts and service done in a very timely manner so that she could have the car back before the start of work on Monday morning.
By Tom D | 7/29/2022
Fast and efficient service. All personnel were very friendly.
By Janice | 9/6/2019
I have been bringing my car to your shop since 2012 and I have been happy with the service each time.
By Bob R | 7/28/2022
Steven was extremely helpful and explained what was being done! His follow through was great! Very Helpful!!
By anonymous | 9/6/2019
I've used this location since 2002. Great personnel. Friendly helpful. Top notch.
By Patti H | 7/18/2022
Very competent, courteous and delivered on time estimated! Also gave a military discount!
By Lorna | 9/6/2019
The staff worked me in among other appointments. The staff was quick and helpful and the service was done right.
By Steve T | 7/16/2022
Good communication and execution
By Jack | 9/6/2019
As usual, these guys are first rate. Fixed things and suggested real other fixes we needed, but did not push. Excellent atmosphere.
By Donna L | 7/9/2022
I’ve been a customer of Big O on Castle Pines Parkway for nearly 20 years. I trust that I will get honest service and advice.
By anonymous | 9/6/2019
Great job fixed nail in tire gas and was free Fred was awesome.
By KimN | 7/9/2022
Very helpful and professional staff. Fixed my problem quickly!
By Kevin | 9/6/2019
A little surprised I need an alignment due to mileage and age of vehicle. Free alignment check could come across as an upsell, something one expects from the car dealer's service department. Same for the fact I was told I needed a full synthetic oil change for my 2017 Murano, and that all vehicles 2015 and newer required full synthetic oil. On the flip side, vehicle was serviced right away and was done much sooner than expected.
By Anonymous | 7/8/2022
The staff is always so incredibly professional, friendly and helpful. Not only does our entire household purchase our tires at Big O (for 3 vehicles), but we also have service, and oil changes done there. Just recently, Big O helped me with two vehicle issues. The undercover of my vehicle was coming off and I also had a large bolt in my tires. They always help me in these situations as well. It is great to know we have such a great place to go whenever we need any type of help/service with our vehicles.
By Jim Weingartner | 9/6/2019
On a Sunday in early August I had a air leak in my rental car tire because of a large screw. They changed my tire to the spare donut so that I could return the car back to the airport. I was lucky to find a tire shop open on a Sunday. They had me on my way in about 10 minutes so that my vacation was not spoiled. Great customer service!
By Jelly Bean | 7/1/2022
I am always greeted promptly in a friendly manner. The process is always very efficient and I feel that I am going to be well taken care of! You have a great team!
By anonymous | 9/6/2019
Tony always is very friendly and helpful. The other service rep. was also kind and helpful .
By F | 7/1/2022
My car was fixed in one day, I was alerted about rebates for my brake job, and the job done well
By Sheldon | 9/6/2019
I came in without an appointment and they fixed my tire in less than 30 minutes!
By RB in Castle Pines | 7/1/2022
Did what was asked and found a screw in one tire and repaired it at no additional charge.