By Kathleen | 9/6/2019
I was very happy to get my brackes pads on a Sunday, as a walk -in..even though a had an appt the following morning.
By Steve M | 5/2/2022
Great service and very professional staff.
By Johanna | 9/6/2019
Took my car in for an oil change. Caleb was friendly and prompt. We were contacted once our car was ready for pick up. The process was great, we were in and out. We had a coupon but our car needed the high mileage oil change, so Caleb made sure a discount was placed on the account properly.
By LC | 4/30/2022
The work was done on my Jeep and when I drove away- about 10 minutes later, the lights came back on, so I drive back. Turned out a switch was fried during repairs. A new switch was ordered and I waited for that repair. Big O has never let me down. Service always over the top!
By anonymous | 9/6/2019
As usual with Tony and his associates at this location, the service was thorough, professional and reasonable.
By Randy B | 4/16/2022
Friendly fast service on my tire repair and no charge.
By Rob | 9/6/2019
Jim Evans is an awesome mechanic. We've been bringing our cars to Jim and this Big O for years. He's very considerate and explains issues very clearly. I trust his judgement completely on repair and service needs.
By Roger | 4/12/2022
Russ at the Castle Pines location was fantastic. Tremendous help.
By anonymous | 9/6/2019
Took care of two my cars this week, great results!
By Jeff T | 4/8/2022
The guys are great!
By Jack | 9/6/2019
I have been a customer with this store for years. Always the best service!
By Linda B | 4/6/2022
Needed a tire patched. Got in within the hour. Took an hour to repair and seemed a reasonable fee for patching and repairing
By anonymous | 9/6/2019
I came into the store expecting to purchase 4 tires as advised by the Chevrolet dealer. Andy measured my tread and informed me the tires were good for another 15,000 - 20,000 miles.
By Joe O | 3/23/2022
Big O Tires have always been great during our 18 years in CO. Back in 2004, they fixed a tire for me and patched it at no charge. Always professional, fair, informative and efficient way of doing business. They deserve the high marks that I give them in surveys and reviews. Regards, Joe Pascucci
By anonymous | 9/6/2019
I been there all the time All ways happy with them
By Tammy | 2/28/2022
Your service and friendliness were top-notch. I did not have an appointment and I arrived before you opened with a flat tire. You opened the doors early when you saw me and checked me in. Service was fast and everyone was so friendly. Thank you for such great service. I will recommend you to everyone I can.
By anonymous | 9/6/2019
The guys at Big O made getting new tires so easy. I was in a rush to get to work and they made selection very easy. 4 out of 4 of our family cars have Big O on them
By Best place! | 2/26/2022
Russ is an excellent manager! Very honest!
By anonymous | 9/6/2019
I called Big O and talked to Rod about a set of new tires for my trip to the mountains with possible heavy snow predicted. The tires I wanted were not in stock but he said he will make it happen. I showed up two hours later, the time it took his delivery driver to pick up the tires across town, and I was out of there 30 minutes later. The tires, Big O A/Ts on my Suburban are awesome. Total confidence when going over Berthoud Pass in a blizzard. No slippage at all. Thanks, Rod and the Castle Pines Big O team.
By Ellen R | 2/21/2022
On intial inspection, Stephen understood the time crunch I was in and the need to pick my kids up from school. They all made sure that I could leave in the appropriate time. It was determined that the problem was more intensive than I had suspected, so after having my car up for an alignment that couldn’t take place (needed tie rods replaced and had to file an insurance claim) they got my car back to me with no charge. Once I got the claim going, I brought the car back and they were able to get it back to me as quick as possible. Stephen kept in communication so I would know where they were in the process and was extremely helpful with explaining everything and answering my questions. Definitely would recommend this shop to others, as the customer service was above and beyond!