By anonymous | 9/6/2019
I've been using Big O of Castle Pines for tires and basic service for several years.The guys there are courteous and helpful.Technicians are great.Service done promptly.They are doing an oil change today on my Tahoe.
By Mrs. T | 12/5/2020
I called thinking a belt was 'going' and to have my rear door hinges replaced. I scheduled a time to drop off my Yukon and then was an hour late...I communicated the problem with Adrian and he told me NOT to worry!--they could still get me in. They found an oil leak and were able to fix that too and all was well. I didn't drive the Yukon until school drop off on Monday and I heard a 'noise'--I thought I had a flat tire??--I dropped off at school and drove straight back to Big O and they got me in right away and took care of the mystery noise. Everyone was very helpful, very positive and a joy to work with.
By Jack Zelkin | 9/6/2019
Freddo was great to deal with...in all areas of visit and needs. That was my 1st experience with BIG O....& I've lived 1 mile away for 20 years. In the past, I've usd BREAKS-plus on Founders Parkway...and they do not do every thing I need.....BIG-O does. So great personal attention and 1-stop shopping has transformed me into your appreciative and happy new customer! Jack Zelkin
By Bob R | 12/4/2020
Because you have Great People working there! Stephen is The Best!!! Very Understanding & Helpful!
By anonymous | 9/6/2019
I used them earlier this week and I am very happy I did!
By Kristina | 11/28/2020
Been going there for years and they are the best. Russ and Stephen, Ricky and Jim all awesome!
By Matt | 9/6/2019
I needed 4 new tires, and I shopped around for pricing before going to the store. Store was able to get the tires I wanted with a good price the next day. Discussed other options with higher priced tires, but based on my driving needs the lower priced tires were the best option. Great to be able to deal with a company that actual listens to the customer.
By John | 11/27/2020
Friendly staff, professional !
By Christy Brown | 9/6/2019
On April 10 Stephen Graham assisted me with getting new tires on my car. We have been coming to your place for years but had not yet met Stephen or had had the pleasure of working with him. He is fantastic! He knows his stuff and never once did I feel pressured into purchasing something unnecessary or spending more money than necessary. Thank you for everything, Stephen -- you are great!
By PJ | 11/23/2020
My battery died. I'm an old person, and everyone did everything they could to get me to the store. The battery was quickly replaced, and I was go to go. I can always depend on the Castle Pines Big O store to give me everything I need to take care of my car. Thanks, PJ
By Lightning Ventures, Inc. | 9/6/2019
Rod Murphy the manager is always going above and beyond expectations.
By Brad | 11/23/2020
Great service, I really enjoy working with this team. Have been a client for years.
By Ron | 9/6/2019
Very friendly and service oriented staff. We had some work done that wasn't tire related and it took them longer to finish than they thought it would take. However, they stood by their estimate and charged us only for the time they quoted. The work was done very well.
By anonymous | 11/20/2020
Got me in at the appointment time. Did what I asked. Pleasant to work with.
By Bill | 9/6/2019
Rod continues to be a great representative for Big O. I appreciate his sincerely and knowledge re: my car issues.
By Anonymous | 11/17/2020
Russ was great!
By James | 9/6/2019
I appreciate the fast, friendly and efficient service.
By Red Raider 73 | 11/16/2020
Enjoyed working with Stephen again.?
By Keith | 9/6/2019
I've been going to this Big O store for several years. They always provide great service at competitive prices. I get oil changes and brakes done there as well as tires. Highly recommend.
By Paul | 11/11/2020
I found the best rated tires and they were in stock. The associate was able to apply some coupon discounts to my total bill.