Big O Tires

under promise and over delivered! excellent experience as usual

I waited a short time to speak to the service writer. We arranged to bring the car back early the next morning so he could check the auto computer that registers needed repairs. I returned at 8:15 he had a service specialist check my car and determined the issue, he showed me the print out and he advised me to bring it back in if the car gave me the same message for repair. I feel everything was handled professionally and efficiently. I will return to that Big O the next time I need something done on one of my cars because I believe they are thurough and honest.

they were great. Came in at 5 pm for a new tire and they had me taken care of in a jiffy

I have been there before and the work accomplished and pricing was fair. As long as this standard is maintained I will continue to use this company.

Bethany was very helpful with my battery purchase, and carried the new battery to my truck.

I had an issue with one of my tires and was very worried about the outcome. I walked in and the representative was very understanding and very helpful. He made sure I was able to get my tire serviced far beyond my expectations. Great customer service.

None

Fast, friendly, and efficient

One of the better Big-O locations I have used!

Working with Scott was great, helped provide the best options for my vehicle, continued to help even though it was after closing hours. Remembered me the next day and was clear with options and pricing!

I just left the Falcon facility with 4 brand new tires and a much needed alignment! Pablo is a true customer service professional. He greeted me and kept me abreast of the entire process. Eddie was great, he removed my tires and also advised how he was involved in the process. I just can't say enough about how I was treated by all involved. I will never go anywhere else but BIG "O"!!

The staff were friendly and knowledgeable. They identified a problem I was experiencing with my tires and fixed it. I feel relatively sure I will not have this problem in the future.

This is our third visit to Big O in Falcon and we are very happy with our experiences. Justin, Pablo, Randy and Chris were awesome, including the young lady I talk to on the phone a couple of times. Can't recall her name at the moment, but everyone was polite and very knowledgeable. Great staff!

Given the circumstances of why I needed tires the team was very responsive, helpful and provided a great quality product and service at a great price.

The only issue was, it took almost two hours to get the oil change, even with an appointment, everything else was great

Nice people and good work

Tho, they didn't meet me at my truck due to they were busy. But service was outstanding. I recently did some front end work to my truck. Needed alignment afterwards. They fixed my alignment and went back and fixed everything else that I thought was torqued down in the front end. She rides better than before. THANKS AGAIN!!!!!

Timeliness, friendliness, efficiency

After having an awful experience at Walmart's auto department last year, I can say the Big O Tire In Falcon did a complete 180 with my tire buying experience. Everyone there was very kind and attentive. They came in an explained everything to me in a way I would understand. They are now my go to for all things tire related!

From the very first time I brought in 2 of my vehicles for servicing/repair, I have been a very satisfied customer. I have been using this Big O Tires shop since. Their personnel are truly customer-focused, respectful and knowledgeable.I have recommended this shop to my family and friends. They will not disappoint when you go to them.