Midas

175 ratings
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Location

8816 North Black Canyon,
Phoenix, AZ 85051

anonymous

By anonymous | 4/3/2018

When I took the car in I explained that I had just purchased. I also explained that I had recently had the front pads replaced. However I was still hearing a squealing noise. After the inspection I was told the the rotors needed to be resurfaced and the front passenger side tire didnt have the tire pressure valve. The valve was replaced and the front rotors were resurfaced but they missed the fact that the same front passenger tire was a different size from the other tires.

MW

By MW | 2/20/2023

I went in for an inspection, and it went well. The staff were very professional and knew everything that I had issues with

anonymous

By anonymous | 4/30/2018

Fast service, but realized they didn't rotate my tires even though I requested it and they confirmed it was part of the service. The tire rotation was the main reason I went there in the first place! They also pulled a couple of codes (my check engine light is on) and just said take this to the dealer rather than trying to diagnose it for me like my usual place (Firestone) would, so now I have to make an appointment somewhere else to get a diagnosis, which is costing me more time and worry.

Anonymous

By Anonymous | 2/16/2023

Very friendly!

Mendy D.

By Mendy D. | 2/24/2022

.................

Mr&Mrs Santos

By Mr&Mrs Santos | 2/15/2023

We had a great experience from the moment we called, Jason was so friendly and helpful! When we got there we were greeted with a smile and friendly staff! They made us feel welcomed! The service was fantastic, they made sure to keep us updated with what was going on. I would recommend this place to anyone! Thank you for being great!

MIKE J.

By MIKE J. | 1/5/2022

I brought my truck for a leak on Thursday. . I was told couldn't get to truck today but could leave it. Left truck. Called on Friday for an update and was told that they couldn't get to it until Monday. I called on Wednesday for an update since I hadn't be

BC

By BC | 2/10/2023

Steven was really wonderful in communicating what needs to be done. He was efficient and definitely focused on the customers' needs. The store was so busy during the whole time I was there yet he treated everyone with the utmost respect and courtesy. Will definitely bring my car here for all services. Thanks!!

Len  W.

By Len W. | 7/4/2021

I would not recommend to anyone. Most unfriendly person I have ever met at a car repair shop. Would not take my car near this place

Nan L

By Nan L | 2/8/2023

The manager Steve kept me informed Was short staffed and was juggling everything well Was very truthful with evaluation of tires and brakes

ROBERT K.

By ROBERT K. | 5/26/2021

USING THIS FOR YEARS.WORK I ASKED FOR WAS NOT PREFORM.NO SAFETY INSPECTION.NO RECOMMEND FOR SERVICE.EMPLOYEES IN DIRTY T SHIRTS.MANGER YELLING AT EMPLOYEES TO GET BACK TO WORK.A TERRIBLE EXPERIENCE.I WILL NOT BE BACK.SO SAD.

Andy m

By Andy m | 1/3/2023

I've been a loyal customer at this location for many, many years. I've always been satisfied with the service. Only one time was I not satisfied and addressed it, it was corrected. But the time it took out of my day was not satisfactory.

Samantha a.

By Samantha a. | 5/18/2021

"There are plenty of other car repair shops in the area to AVOID THIS MIDAS AT ALL COSTS! Not only was the work inefficient (dropped my car off and was asked to pick it up the following day WITHOUT everything I asked to be done finished), but they also do n"

Jhosep

By Jhosep | 12/31/2022

Great fast service I saw the process and make sure everything was done

C M.

By C M. | 4/24/2020

The location on Dunlap and Black Canyon HWY in N Phoenix is the most dishonest shop we've ever encountered! Thinking that doing damage to our car so we'll bring it back for work... I don't think so you Aholes! The GM won't even return my call to address th

RenataB

By RenataB | 12/9/2022

great customer service

G M.

By G M. | 4/24/2020

"What an unethical, dishonest staff. The damage you caused is just dumbfounding.. mean.. TERRIBLE!!!! We will continue to let everyone we know about what you did to our vehicle. The Walmart service team is even beer than you!"

Linda N.

By Linda N. | 12/5/2022

Great value, service and time.

DORIS S.

By DORIS S. | 6/20/2019

I requested an appointment on the website. I got a return email stating that they were closed but would respond within 30 minutes of when they opened in the morning. That was 2 days ago and no one responded. I called today when I got out of work at 5:45p

JM

By JM | 12/3/2022

Excellent customer service, very friendly