By Jun Golo | 9/6/2019
Great service Louie as always.
By dballu | 5/1/2021
Always great service and quality work. Location is great and work done in a timely manner.
By Biomark | 9/6/2019
Mick, has a great shop. They are very knowledgeable and helpful, Louie and Rob and the rest of the staff do a great job of helping you get what you need and not pushing you into things you don't while at the same time offering and helping people with there vehicles and maintenance and care.
By Lizzie | 4/20/2021
Trust Mick and crew
By John | 9/6/2019
Best team in town
By BTK | 4/19/2021
Very dependable, informative, professional staff.
By Austin | 9/6/2019
Louie was very helpful and professional. Great customer service!!!
By Ross | 4/15/2021
Been doing business with Mick for over 35 years - best shop - best mechanics - best culture
By Tony | 9/6/2019
The guys at Big-O are awesome :)))
By Henry M. | 4/15/2021
Mick and the team there always go above and beyond.....clear communication and always eager to make sure you are satisfied and informed.
By Greg | 9/6/2019
Mick, owner operator of the Big O Tire on Main in Boise, did a great job for me. He went the extra mile and suggested a course of action to take care of the issue with my car that worked perfectly. Now the car drives like a dream. Thank you, Mick!
By Brian | 4/9/2021
This location is always friendly and great!
By Steve | 9/6/2019
Everything was fine.
By Todd C. | 4/6/2021
Always a great experience.
By Doug | 9/6/2019
Very knowledgable and trustworthy staff. They have earned my business.
By Anonymous | 4/5/2021
been going there for 25 years
By Bill | 9/6/2019
Mick Alley is a one of a kind person (Honest and has the best Customer Service I've found). The only place I'll take my vehicles to for tires, shocks and may service items. Louie and Jordan were also very helpful.
By DavidD | 4/3/2021
Specifically, Mick's Big 0 is the only store I will trust to force balance and work on the front end of my 4x4 Van. Mick is extremely knowledgeable and a good communicator.
By Joe | 9/6/2019
I needed a battery. I was told it would take up to 45 minutes to install. I noticed all 3 service bays were occupied so I presumed it would take longer. They pulled my vehicle to the front of the store with service completed in about 25 minutes!! "Under promise, over deliver" fits my situation. I will definitely consider Big-O for future service needs.
By D D Mannion | 4/2/2021
I've been doing business with Big o Tires for 25 years now and I continue to get excellent customer service. Moreover, and extremely important, I have never been oversold on a product or service. In this day and age it seems as though the industry norm is to try and sell people things that they don't need. I really appreciate Mick Alley, the owner, and his focus on honesty and integrity. In one instance I was at Big o for an oil change and they happened to over tighten my oil pan drain plug. Instead of just sticking an extra washer on there or ignoring it, they reported it to me and told me that they had ordered a replacement for it. This would have been very easy to conceal. The part needed to be special ordered because it was for an import car so I ended up driving a Big O truck for a day while we waited for the part to come in. I found this to be exceptional customer service. Everyone makes mistakes but what sets people apart is how they deal with them when they are made. You can rely on these guys.