By Mike | 9/6/2019
excellent customer service and support. Replaced my center cap that came off during my drive home. Great customer support! I will be a return customer!
By JT | 12/19/2020
I have always been real happy with this Big O location so much so that I plan trips to visit Boise from Salt Lake when I need service instead of going to a Big O in Salt Lake. Louie and the team that works at the Boise location are always amazing.
By John | 9/6/2019
Great service and easy scheduling!
By Matt P | 12/19/2020
Everyone was very accommodating, the timeline was clearly identified. Coupons were honored, and extra questions I had were answered.
By Greg | 9/6/2019
Louie did a great job pointing out my shock problem while my tire was off being fixed. Made recommendations on which shock I needed, as customers of Micks for 37 years, they know what activities I use my truck for! Always great service!
By William E | 12/17/2020
Very detail oriented, bought four tires mounted and balanced and out the door in 30 minutes! In the last 30 years I’ve Purchased at least 10 sets of tires from this location and never have been dissatisfied. And now my kids buy them from the same location. Mick and his crew Know how to treat your customers with a smile and A can do attitude
By Travis | 9/6/2019
Always great products and service!
By Lcook | 12/16/2020
The service tech who helped me was incredibly good with people. And called me with tire arrival and installed in less than an hour.
By Idaho | 9/6/2019
I would personally like to that Mick and his staff for their continued excellent customer service. This BigO store is definitely a "diamond in the rough."
By Tim M. | 12/8/2020
All the employees are highly trained and get the job done correctly in a timely manner. They are the only tire store that I have used in more than 20 years. I actually enjoy going there, every time. Many thanks to Mick and his entire staff.
By Molli | 9/6/2019
Hands down the best tire shop in town but they're expertise and knowledge goes much further than tires. If you've ever passed by and witnessed some of the amazing vehicles in the bays and in the line up you'll know what I'm talking about. There are some rare and fantastic hot rods, customs and originals that utilize this shop. Outstanding work, pricing and professionalism every time.
By Todd C | 12/8/2020
Mick and his crew took care of our battery issue quickly and efficiently.
By James | 9/6/2019
Will be back in the future.
By Kristina C. | 12/4/2020
Daughter needed all four tires as wires were showing. Was very easy to get quote on line and know what the price would be in advance. Then her heater went out, we had been wondering where to go, so she asked the associate at the desk when she dropped car off for tires for a recommendation. Big-O was actually able to determine it was the blower motor and the price was good! Big-O was able to replace it after the new tires in same appointment!! Mom is happy, and daughter is happy, new tires and a warm car - just in time for winter. Thanks Big-O Team!
By Charles | 9/6/2019
We were visiting from California. Even though there was less than 20,000 miles on the car, the tire age may have ben a problem. We had just started our ascent up to the Sawtooth Mountains when we literally lost the rear passenger tire...it literally disintegrated. We limped back into town and Big O was the closest tire store. They replaced both rear tires for us in about an hour, without an appointment! They were very courteous and helpful. This allowed us to make our trip to Sawtooth that very same day! We did more traveling around the state and then drove back to California with no problem. I would highly recommend this store.
By Bill C. | 12/1/2020
Mick and crew are honest and do a great job. Everything done one time. Best Customer Service in the Treasure Valley!
By Cary | 9/6/2019
With a road trip to Oregon coming up, I wanted to make sure my truck was serviced, tires rotated, new air filter, and they found I needed service on my differential. Louie got it all done, threw in a discount, and got me ready to roll. Thanks Big O!
By Steve C | 11/28/2020
I am a returning customer to Big-O. I have purchased many sets of tires and tire services. I took car in to put on snow tires. Just dropped it off and got a timely call to pick it up. Friendly and personal greetings from Louie. Car was already when we arrived, paid, and went about our weekend. Always great service and we continue to recommend and go back time and time again.
By Peter G. | 9/6/2019
Big-O Downtown has always done a great job on our cars and trailer. Great staff and service!
By Kate K. | 11/28/2020
I’ve always trusted Big O with any service. Everyone I’ve dealt with at Big O takes great care with any questions I’ve had, they are always expedient and I sincerely appreciate the communication and detail. I know when I come in Louie is going to take great care of me and he always makes sure if I have any questions they are answered any always gives me the price and service recommendations and doesn’t oversell. I always appreciate the honesty.