By Cary White | 9/6/2019
I have been having my old 1996 Pickup serviced at the downtown Boise store for three years, always returning because of the excellent prices, services and general professional yet friendly attitude. They really won me over however last winter when my engine light indicated a bad thermostat and I had them replace it and flush the radiator. They ran into serious problems (age of the truck) with one hose completely deteriated, and since it took several days to complete the work, they loaned me a rig to drive to work while mine was getting repaired. Inspite of the problems and delays, they charged the normal price for the repair and service. That is excellence in its finest form! Thank you Big O Boise Downtown!
By Dave | 7/23/2020
Louie was super knowledgable and fast with replies to my texts/questions.
By Tod | 9/6/2019
Thanks!
By John B. | 7/21/2020
I had a low tire pressure indicator by 9 pounds. Mick had the tire removed and put in the dunk tank. No bubbles appeared. He had the employee take the tire off of the rim and check the inside of the tire and they found a nail that you could not see on the outside of the tire. I am sure they saved me a break down on the highway. Thanks to Mick and his staff, they really do care.
By Tamara | 9/6/2019
My Big O never disappoints me. The guys there are always friendly and so willing to help. My main man is Jordan he is always there for me. I so appreciate that. I don't know if I tell him how much I appreciate how he looks out for me and my car. Thank you everyone at Big O. Mick you are doing awesome
By Pamela | 7/17/2020
I’ve been going there for years. Their technicians in service is great.
By June | 9/6/2019
Great & always great service. Kudos Louie & Technicians
By cyndy | 7/15/2020
always good to see the friendly faces there
By Kase | 9/6/2019
Every time I go into the the Big O location Downtown Boise, I am always greeted and treated so well by Louie. He's always very professional and gives me accurate timing on jobs. I recommend Big O to anyone and everyone.
By Old guy | 7/13/2020
I’ve shopped there for years. 3o at least , have always had great service
By Ross | 9/6/2019
Mick and his crew are the best - there isn't a close second
By 2003 explorer | 7/13/2020
I am a long time customer. This was a rush job and they got it done for me.
By Terry | 9/6/2019
Always very competent and professional in their interactions and work completed on my Forester. They are also very friendly and approchable regarding questions. I would not hesitate to refer friends to the Big O on Main st.
By Baja Bill | 7/13/2020
I pulled in to Big-O, middle of the day and they were busy. My tire rotation was completed in record time and done properly. Mick and the gang (Louie and James) were all very helpful. Thanks.
By Kelly | 9/6/2019
The folks at this location are super friendly and helpful. I can always trust them to be honest and to offer accurate recommendations.
By Travis | 7/11/2020
My family has always been loyal customers because we always get great service.
By Bill | 9/6/2019
Went in to Big-O for a normal tire rotation and that was done quickly and with no problems. Coffee, popcorn, and the daily paper awaited me in the waiting room, so that may the visit easy. The entire team is friendly and fun. Thanks to Mick for having such a great business and such great Customer Service.
By Pat M. | 6/24/2020
I have frequented this store for years. The staff is friendly and knowledgeable. I expected to wait much longer than I did.
By Liz Dreyer | 9/6/2019
Louie is the best. No games.....you ask him questions and he gives us answers....so simple. Your competitors play a lot of head games. Thank you for being the Best....all of you!!!!
By Hugo R | 6/22/2020
I would take my car to places like Les Schwab and have to take it back within two or so months. With Big O, I haven’t had to take it back for “another problem” that could’ve been fixed on the first visit. They get to the point and get things done.