By Parks | 9/6/2019
GOOD WORK AS ALWAYS
By Timothy | 3/26/2020
Your team was friendly and professional
By Ross Fenner | 9/6/2019
Best shop in Idaho for sure -0 haven't even shipped around for over 30 years - Mick and crew are a finely oiled machine and dedicated to a customer first culture!!
By Chic | 3/25/2020
Great
By Marianne | 9/6/2019
I wouldn't take my car anywhere else for service. I have been a loyal customer for many years.
By Gerald H. Schroeder | 3/23/2020
The task needed was to change out snow tires replacing them with regular tires. Service was fine. The questions above that were REQUIRED were not always relevant to the quality of service provided. Please revise your survey if you wish it to be completed honestly.
By Leslie | 9/6/2019
The guys at Big O saved the day! I got a flat at quarter to 6 a couple blocks away and was really worried I wouldn't be able to change to the spare and drive over before closing time at 6 pm. I called up, and they were so helpful and friendly, one of the guys (I'm so sorry I can't remember his name), walked over to my car with a mini air pump, got my tire pumped up enough to drive back to the shop, he took my info and got me patched up and back on the road within 15 minutes. I was blown away by the courtesy, efficiency, and professionalism of everyone I encountered in the shop. Thank you so much!
By Greg and Debbie Strickland | 3/16/2020
We are always treated great and the service has always been top notch! We have been with Mick and Big O for close to 40 years and wouldn't go anywhere else! Top products, great service, great employee's!
By Bill | 9/6/2019
James, Jordan and Louie were very helpful and took care of my tire-related needs.
By William | 3/13/2020
Perfect...
By Sherrie | 9/6/2019
James at downtown location went above and beyond to help me with my tire and wheel purchase. Answered all my questions and recommended a great tire for my car. Very happy with the final product. Thanks James!
By Torrey Roberts | 3/10/2020
Thank you for finding the issue with my rims. I appreciate the attention to detail. It saved a potentially disastrous situation.
By Hernon | 9/6/2019
The free wifi in the waiting area is great. Allows me to work on projects while I wait for my car, which is usually a quick turn around anyway.
By Jeff | 3/10/2020
Great guys! Favorite tire store!
By Daryl | 9/6/2019
Always excellent there.
By David | 3/3/2020
Great service! Fast, efficient and good communication on my options with pros and cons. Communicated immediately when service was complete and car was ready to pick up.
By Mike Fuhriman | 9/6/2019
You guys are always awesome! Thanks for being a business I can trust.
By Tammy | 3/3/2020
I have never had a bad experience with staff. They are prompt, courteous and dont try to sell you what you dont need. They keep me informed of my options. The quality is premium.
By Bill | 9/6/2019
Rob was very helpful in taking care of my old (1952) military trailer bearings and tires. He noted some brake work that could be done to improve the breaks and make them last longer (that work had never been done) Rob found the perfect tires for the trailer (not easy, as it is not a common size). Jordan Sipe insisted that the technicians double check the torque on the trailer lug nuts once the trailer was hitched back to the vehicle - excellent idea. Jordan also helped use coupons I had received in the mail and helped me with the paperwork to receive a rebate from my Big-O credit card. Mick always insures that the shop runs smoothly and is fair. A top tier outfit, best customer service in Boise in general and best in the World for tires and other vehicle work!
By Joe | 3/2/2020
I'll never go anywhere else. Always honest and efficient