By Suzanne Z. | 2/27/2022
"I was able to schedule an appointment for my service. I arrived a few minutes early and they processed my paperwork, handled the service, and finished the work earlier than promised. Very efficient, organized and customer focused. I highly recommend them. "
By Stef C | 5/3/2024
The associate Jeremiah was extremely helpful, knowledgeable, understanding and accommodating. He was thorough and focused on getting our vehicle repaired and safe for us to drive home. He communicated everything clearly and gave us the information we needed to replace a tire wheel / rim on our car. The repair that could be done was done in excellent time, even though we were a drive up with no appointment. We drove home with the confidence that we were safe and were grateful for having gone to this shop and had such a good experience at a time that we were unsure if we’d get home , which is all the way on the other side of the island. Mahalo for all you did to get us home safely that day.
By David K. | 12/19/2021
Great. Professional. Timely.
By Dr. Lisa | 5/2/2024
I called and they happen to be not too busy so they squeezed me in.
By David B. | 10/28/2021
Fast and Friendly
By Fred S. | 4/18/2024
Courteous, professional service.
By Barbara J. | 9/4/2021
Professional from start to finish. I will definitely recommend these guys to all my friends and family! : )
By Jane | 2/19/2024
Got coupon, so I had $30 discount. And the staffs are friendly.
By Dean A. | 8/27/2021
"Appointment and repair went smooth. Communication on what, when and how was five stare and best of all they were kind."
By L.Zelev | 12/29/2023
Chris Russell and his team are amazing. They are fast, reliable and always willing to go above and beyond the standard for helping out their customers at the Kailua, Kona shop. They have helped me time and time again with my fleet trucks and patrol vehicles. They work well with my company, when it comes to the safety of my co-workers as well as myself that shows in their work. They have made a lifelong customer out of me for sure. Looking forward to the work of the best professional mechanic shop I've ever used. Mahalo Guys and Happy new year!
By Doris D. | 7/29/2021
Very happy with the service again!! Got an appointment right away for the next day.They took very good care of my car. Till next time???
By PAK | 12/18/2023
My issue was quickly diagnosed, it was explained to me what needed to be done and what it would cost. I was impressed with the service as this was my first visit to this shop.
By anonymous | 1/18/2021
Quick and friendly service. They even moved my seat back into position for me in the correct spot.
By PS | 11/16/2023
Easy to deal with, friendly people, good work.
By anonymous | 1/17/2021
professional service was very fast
By KonaBro91 | 10/16/2023
Chris was great from start to finish. When he heard I was having issues with my brakes he got me in to the shop asap. He was well informed, up front, and honest from start to finish. He effectively communicated maintenance warranty on parts for the vehicle that will ultimately save me money going forward. I’d love for the Kona Midas team to continue working on my vehicle. Thanks to Chris and the team!
By Mark J. | 1/9/2021
"Truly helpful on a last minute tow-in. Replaced belt and had us running in less than 40 minutes. Professional, totally. Responsive and willing...lit customer service. Honest. Found the keeper repair and service shop for our fam."
By Blake | 9/27/2023
Chris did a great job getting in and out. I really enjoy working with the staff at Kailua-Kona Midas.
By Matteo F. | 11/6/2020
super professional and helpful. great experience
By Anonymous | 8/21/2023
Midas Kona is always helpful. Fast, efficient and prompt, great work. Highly recommended to other customers.