Midas

The representative was not engaged and did not care to talk about my vehicles report.

Manager at location was a really cool guy very helpful

"I had a 9am appointment for an oil change and rear brakes. They estimated 1.5hours for the work. After the service tech telling me I did not need rear brakes, twice, and me asking them to complete multiple road tests their technician told me I in fact need"

I’ve been coming to Midas for my truck now my Honda and I’ve always had great service and they’ve always done a great job

The housing for the air filter was not properly put together after they check the air filter. I had to go back to the shop.

Like the person helping me, & the service.

"After going in for a new battery and free inspection, was told it was recommended to fix some other parts that were ?cracking?. Of course the estimate was $1000* to fix the problem. Knowing my car was still under parts warranty, I took it into the dealersh"

Great timely service

"I had to take my Audi in two days after it was repaired at the Napa Midas. They eventually got the job done but were extremely slow, never called to update and everything took longer than they said. Afterwards, I had to take it back in for them to fix a la"

Professionalism Curtesy and treated as a valued customer

I scheduled an appointment for an Oil Change thinking that the price of the service was going to be $19.99. That's the price I saw and still see on the ad that was emailed to me in the second week of May and the price that's on today's (May 31) email. Ho

I was extremly pleased with the discount offer for my oil change.

They can?t change any low pro tires they have a old tire machine it took 4 hour of waiting. There 15 point free check of fluids and the car is a joke they changed my 18 inch wheel and still wrote my 15 inch tires looked ok air filter was dirty I changed th

The communication from the salesperson and the mechanic in charge of my vehicle. I like the way they brought up payment alternatives to fit my maintenance needs. Also gave me the warnings on minor to major repairs to help me decide what I can purchase at present and future needs. The San Bruno team is a great asset to the area and Midas.

"Such bad customer service. Incompetent mechanics. I asked to make sure they would reset the oil, literally 6 times. Was not done! They told me I needed new tires, I don't. I do not trust these people to touch my car ever again. Do not trust this locati"

My vehicle was serviced as I expected. Waiting time is not bad.

"First of all you need to get act together, made an appointment for oil change and found nail in my tire when I was ready to check out, I said fix it since I purchased the tires at Midas and your software system crashed what a joke it's already busy on Satu"

fast and efficient service as promised

No

Eddy at the desk was very helpful and replied to all my needs in a timely fashion