Big O Tires

2720 ratings
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Location

2245 State St,
New Albany, IN 47150

Beard

By Beard | 1/6/2020

I am always taken care of @ the highest level of service. Very good service team.

Big Dave

By Big Dave | 4/27/2021

I trust them and they are always friendly.

Richard

By Richard | 1/6/2020

Fast and friendly service

Caitlin R

By Caitlin R | 4/26/2021

Got there on my appointment time and was immediately met by a worker. He then took my car. He came back with bad news about my tires but in the end fixed my tire & gave me deals on their tires so when I’m ready to buy them I know how much they are. I had a great experience

David Blake

By David Blake | 1/6/2020

Helpful professional and friendly, as always!

StaceyJ

By StaceyJ | 4/26/2021

Staff was very helpful and friendly and had my vehicle done in the time they said.

Michael

By Michael | 1/5/2020

Started out at Tire Discounters across the street and was not happy with pricing. Went to Big O and was taken care of right away with good pricing and customer service. Very happy with the experience.

MA

By MA | 4/23/2021

It was a last minute purchase I needed immediately, they went to the warehouse to get my tires and had tires them for me after work even being so near the end of the day. Very courteous that’s why I keep coming back. Thank you Big O Tire

Jeff

By Jeff | 1/2/2020

I am always treated like family at this location. Everyone here is tremendous!

GR

By GR | 4/22/2021

The guys at State street do an awesome job all the way around...Don King was the fellow I interacted with on this particular visit and he did an excellent job...

Steve

By Steve | 1/2/2020

Very friendly and knowledgeable staff. They are very eager to help you with whatever issue you have, even if they are super busy. I've always had excellent service! My service was performed quickly for a routine rotate and balance. I will definitely be going back!

Chuck

By Chuck | 4/22/2021

I called the location not knowing when I could bring the car in exactly, and was told in the estimate of the time it would take to do the work before I brought it in. I showed up about an hour later. in the morning they were very busy. they took my information and told me it would be approximately an hour and a half wait which is what they had told me on the phone. They took down my information, I gave him the keys, and walked next-door to eat lunch. Approximately an hour and 15 minutes later they called me and said the car was ready.Everything was great!

Josh

By Josh | 1/1/2020

Helpful and knowledgeable. The wait on 4 new tires, alignment, and balancing wasn't terrible. Especiallyconsidering how busy they were.

Mary

By Mary | 4/22/2021

Ok service all round

Bill Schuppert

By Bill Schuppert | 1/1/2020

Tom: Having been in your store by virtue of Chris Huber Auto Sales, and also with my own vehicle, I have come to know nearly your entire sales staff. They have always been helpful and courteous. You certainly have the busiest auto service and repair shop in the metro area, and the reason is obvious,you put the needs and comfort of your customers FIRST. Please continue to do this and you and Billl will be ultra successful.

Richard B

By Richard B | 4/21/2021

Always a great experience at this location. Everyone is knowledgeable and courteous. They always explain everything and listen to my concerns. Have been going here for years

Kwame

By Kwame | 1/1/2020

Thanks for being there

Charles W

By Charles W | 4/21/2021

Staff is very friendly and helpful and very knowledgeable about the products and car work

Matthew

By Matthew | 1/1/2020

Friendly and helpful service.

JayT

By JayT | 4/20/2021

Been going here for years. Service is always good and they treat you as if they’ve known you forever.