By Mary Ann Sodrel | 12/31/2019
You guys are the best: good help/info; good job. I depend on you.
By Bob C | 4/20/2021
Jason and the shop staff saved me. Coming east on 64 the dash lit up with flashing over heating lights. I went straight to you and Jason immediately found a broken heater core hose fitting. I asked for an oil change and tire rotation too and he took care of those. I appreciate the fact that you are available for emergencies and scheduled service. Thanks!
By Judy C | 12/30/2019
Fast professional service. Kind friendly representatives. Thank you.
By Daniel525 | 4/20/2021
Walked in with no appointment and got a flat repair and tire rotation in less than an hour.
By Megan | 12/30/2019
Perfect service. Always
By LooLoo | 4/20/2021
I love coming to the New albany store everyone is so nice and helpful no one has a bad attitude the store is always clean service is usually no longer than an hour which is awesome
By Donnie | 12/30/2019
The guys there to an awesome job they are always busy and they do their best to take care of everyone in a very timely manner.
By Bryan R. | 4/19/2021
I developed a flat over the weekend, and made an appt late Sunday night for 10 the next morning. Monday morning, they were EXTREMELY busy, but I was told they hoped to squeeze me in within 2 hours. I left to eat and do some window shopping. I received the call that it was ready well before the 2 hour mark. Everyone was courteous and friendly, in spite of being stressed out due to busyness. That is my second interaction with this store, both being positive. Soon, I'll be needing a set of new tires, and I've already resolved to buy them from this location.
By Mathew | 12/30/2019
Great experience, I will be back!
By Bseidl09 | 4/19/2021
I had a warranty on my struts and got it looked over and told it was fine but another Big O Tires said it was the strut and a dealership said it was the strut. When I called and informed the manager of the other two opinions he said let’s fix it. They replaced both struts under warranty and aligned for free
By Norma O. Robbins | 12/30/2019
I am very happy with service offered at Big O......And the guys who run it are so helpful and kind. That is why I go there and will as long as I need Car service. I also belileve their prices are fair and reasonable.
By Manasseh63 | 4/16/2021
Big O is the only PLACE I will take any of my Vehicles. I buy tires, get the oil change and have most of the work done on my Vehicles here also.
By Shane Alvey | 12/30/2019
Always a pleasure coming here for service. The entire staff is friendly and helpful. I would go anywhere else!
By TonyG | 4/14/2021
Personable, knowledgeable and friendly staff. Good place to get your car serviced.
By Ketia | 12/24/2019
I like taking my car to Big O for service. They are always busy so the wait times are a little long.
By Kate H | 4/13/2021
The length of time to accomplish the tire rotation was reasonable. I was able to take care of other business & was notified when car was ready. I was grateful to have paid for protection plan.
By Erica | 12/23/2019
Love this location! Very clean, very fast and extremely polite. I will be a returning customer
By MM | 4/10/2021
I have been going here for years and have always had a great experience. I will continue to come for the foreseeable future.
By Jenni | 12/23/2019
Very honest and did a great job!
By M. S. D. | 4/10/2021
They serviced my car quickly, explained the charges and we're very polite. I could see the men working on the cars and they were fast and kept busy. I thank them very much for their hard work.