Big O Tires

Tom Duh at the mooresville location always treats me and mine with the upmost respect. A lifetime customer here! Thanks again Tom!

allways satisfied Tom takes good care of us

This kind of service is rare. I brought a tire from my wife's van for a repair. I even told them that I did not buy the tires there, but they still did not charge me for the fix! Definitely will be buying tires there!

Shane was super helpful, got the car in and out fast (tire rotation.) Pricing was fair and easy.

I'm a neighboring business who comes down there a lot w/ trucks and misc. tires. I love the tire side w/ Tom, Shane, Nick etc.. I hate the oil change side. Those guys over there are not very good but I understand. The counter service is terrible. You can't take a lube tech. and put him at the counter to greet and work w/ customers. He doesn't have the people skills nor the skill to get people checked in quickly. Not a fault of the person , just not the job they should be in. I also see a lot of messin' around back there but I'm sure the same is true over on the tire side. The last time I was in there to drop off a truck for oil change, the guy at counter was badmouthing Tom as he came over there. Told Tom to leave his guys alone. C'mon, I'm sure Tom can get on your nerves but don't talk about him at the counter. Amy was over there helping fix the computer. I think she finally checked me in. So I think you need better counter service over there. Hey, I have a shop and counter as well, and have my share of issues. I know. Just passin' on but totally understand.

I left my car to have a oil change and tire rotarion. Was completed quickly and well. they even sweeped the front floor. thanks big o tires!

I purchased a new car and Shane had it checked out. They did a quick and thorough job. Very pleased.

The guy in the front his name is Shane.. He helped us out and was great with customer service. We liked him and will mostly likely return.

Great place

Excellent friendly staff and customer service. Very prompt and quick. Explained the process and kept me updated. They solved my problem quickly. I was very highly satisfied with my experience there. I hope they get the recognition they deserve.

Cole was helpful and knowledgeable. The service team put the spare tire away - I was not expecting that.

I was so pleased with the speed that they completed my oil change and tire rotation. Even though they were very busy my truck was still done quickly.

Friendly and clean. Very responsive to issues whenever I have been here.

I was highly satisfied with my visit, because even though it was extremely busy my vehicle was still serviced in a timely manner, I was greeted with a smile and I had no issues with the work that was done.

My family has been customers for over 20 years. I sent my mother to Big O last week to have the transmission lines replace. Tom was very helpful through the process. My mother was impressed with the service. This is just one reason why I keep coming and sending others to Big O

As with other visits to have a flat fixed, this visit was free! Providing free flat repair is certainly an effective way to earn repeat business. I've purchased a set of wheels and at least 2 sets of tires, plus some other maintenance, and have always had great experiences.

Service was excellent but I honestly will never be back. I was told that you have raised your "bring your own oil" prices from 20 to 35. That is over 75percent increase. Of course it's now not even worth it and my family and I will take our vehicles to somewhere new. I assume the profit margins were not enough but I looked at that as a retention tool along with bundeling other services. We have always bought tires, serviced breaks, etc.

I had previously purchased my tires at this location last November and was pleasantly surprised when my warranties covered all of my services except my oil change.

Great service. Very professional.

Very friendly staff