Big O Tires

Traveling thru and blew a tire Big O didn't have size i needed but mounted the 1s i picked up at another vendor.

I came in for a tire rotation on my truck and everything went very well. I greatly appreciate that no one tried to upsell me on any items. Just did the job asked and I was on my way!

I had a tire go completely flat overnight. After taking the tire off, and examining it, I could not see any punctures or tears. I brought the tire into Big O to locate the leak. After dipping the tire in water twice, they did not find any leaks on the tire or around the valve. They did find a previous patch they had made on the tire, but it was not leaking air either. After driving on the tire over the weekend there has been no loss of air from the tire. Big O did a thorough job of checking for the leak. Thank you for the continued great service!

Helpful, friendly, quick service.

Fantastic service everyone positive, knowledgeable and polite.

Great customer service..staff was great

I was treated well , quick service , recommendations were made for future needs. store specials were also explained to me

Great service

Great customer service, helpful, highly recommend, goes above and beyond!!!

They honored a coupon that I had found online giving me a really good price on the oil change and tire rotation. They were able to get my vehicle right in, I have been here in the past when there was a long wait. It would be more convenient for me if they took appointment.

Very good customer.er service. So glad they are open on Sunday!!!

Bravo on all counts! As a new resident of New Castle, I truly appreciate you all!

Curtious, knowledgeable and helpful.

Always get quick service and they know I'm coming back

These guys were amazing, I had a flat tire and was able to get over at the Love's travel station Hopkins towing changed to my donut and led me to Big O tires so they could fix my tire. They were able to plug it and get me back on the road oh, because I had a 3-hour trip ahead of me. Would definitely recommend them!

I was driving to Indianapolis and my tire started to leak air. I was in a hurry for my daughter’s volleyball tournament and they were understanding and compassionate to my needs.

Amanda and Michael went above and beyond the call of duty to take care of my PT Cruiser, and deliver it to the dealer where the necessary work was to be done. When I returned the call to Big O, they completed the replacement of the warrantied alternator in a most timely manner. Kudos to New Castle Big O Tires.

Saturday afternoon they were able get my vehicle in and out for an oild change very quickly.

We got a flat tire on our camper on the interstate and our spare was no good. We were in a real tight spot and the folks at Big-O saved the day. We explained our situation and they did everything possible to get us back on the road as quickly as possible. I am now going to drive from New Palestine to New Castle the next time I need tires.

I appreciate the communication from associates to customers. They are always knowledgeable, friendly, and willing to answer any questions.