Big O Tires

600 ratings
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Location

601 S Memorial Dr,
New Castle, IN 47362

Lesley

By Lesley | 9/6/2019

Great Service

Anonymous

By Anonymous | 1/17/2022

prices fair honesty

anonymous

By anonymous | 9/6/2019

Had to use this winter for a flat tire & they got us right one & sold us a used tire at a great price until we could purchase new ones. Just purchased a full set of new tires, and they were quick to put them on, The price was very affordable & they came with a super warranty. Everyone there was courteous & helpful!

Shelley

By Shelley | 1/4/2022

They are very helpful in getting the job done. Help me get my vehicle from the broken down location to the shop. Ensure after changing part to ensure everything was working properly.

Stephanie

By Stephanie | 9/6/2019

The only issue I had was that I had just had my car washed the drivers side door was full of dirty hand prints and my steering wheel was filthy and they didn't use paper floor mats and I had grease on foot threshold.

Mike C.

By Mike C. | 12/31/2021

Service was completed quickly and the additional things I needed done were conveyed to me quickly ans easily.

Robert

By Robert | 9/6/2019

they did an excellent job very happy

Todd E.

By Todd E. | 12/4/2021

Great service

Jeremy

By Jeremy | 9/6/2019

They really helped me out in time of need. They were getting ready to close and they still replaced my tire because I needed the car the next day for work.

Sara

By Sara | 12/3/2021

Staff at this location is great! Communication is great! Service was completed quickly.

anonymous

By anonymous | 9/6/2019

I can always count on them do great work and in and out in a decent amount of time

Donald J

By Donald J | 11/6/2021

Rob, the associate with whom I worked, was patient in listening and even though he was swamped with calls, was never unprofessional and was always courteous. As it was a Saturday morning, the bays were full and the technicians were pretty slammed. However, I felt my vehicle was well-taken care of and processed as quickly as possible. As I was paying, an associate walked outside and cleaned something from my car - possibly a smudge or something that had been left - and that made an impression. Someone cared about a detail.

Kelly Morgan

By Kelly Morgan | 9/6/2019

I'm not sure who the mechanic was that worked on my car, Michael it said on the receipt. But he was awesome. Explained everything to me but didn't make me feel stupid by using words I didn't know, helpful and very communicative and gave me good options to choose from. Personable, professional, knowledgeable. Definitely a keeper for your business!!

Wes G

By Wes G | 10/30/2021

I have been going to Big O for two years. I like the customer service and their willingness to help me. Products are good!

Tyree

By Tyree | 9/6/2019

Excellent service again.

Chris

By Chris | 10/21/2021

I was greeted by Ryan as I walked in the door & he was very attentive to my needs. Told me about how long it would take & that he would call me when my vehicle was finished. He was spot on! Thanks Big O,you guys rock!!!

Carson

By Carson | 9/6/2019

Excellent service every time.

SamPowers

By SamPowers | 10/19/2021

Guy who waited on me was very helpful

anonymous

By anonymous | 9/6/2019

Matt was great! He stayedafter the store had closed and made sure that the work was done so i could pick up my car . Great staff. Thanks

Jay F

By Jay F | 10/16/2021

My concerns were addressed and service wa completed in a timely manner.