Big O Tires

I had two blown tires and brought in one of them to get replaced. Matt the manager took care of me quickly and said he would be on the look out for a second used tire in my tire size. Every time I go there he has the customer in mind. Keep him around for a long time. As long as he is there u will have a customer for life

Saturday afternoon they were able get my vehicle in and out for an oild change very quickly.

The guys were great up there. I especially enjoyed the customer service from the gentlemen at the front. Mr. Michael Bear should get a raise he is awesome and he knows how to accommodate his customers.

I appreciate the communication from associates to customers. They are always knowledgeable, friendly, and willing to answer any questions.

It was an extremely busy day for Big O and I know the stress level must have been high.. However, in the midst of everything the staff operated smoothly and courteouly,.

prices fair honesty

The people that work here are unbelievably kind and helpful and it keeps us coming back and recommending it to everyone. We also appreciate how quickly they get our cars taken care of!!

They are very helpful in getting the job done. Help me get my vehicle from the broken down location to the shop. Ensure after changing part to ensure everything was working properly.

I drive past 10 other places just for the great caring customer service

Service was completed quickly and the additional things I needed done were conveyed to me quickly ans easily.

Every time I need parts replaced or something fixed on my car and am short on cash Matt (the manager in charge) always knew what to recommend first when it comes to putting more money in my car. So far I have had multiple oil changes, struts and shocks, and most recently a wheel-hub bearing replaced. Quick and to the point. Good service. Nice people. Worth the money.

Great service

I have always received the best service at this store....they are very knowledgable and very willing to do extra to try to help you out....they are very professional!...I trust them to take care of my vehicle.

Staff at this location is great! Communication is great! Service was completed quickly.

Excellent.

Rob, the associate with whom I worked, was patient in listening and even though he was swamped with calls, was never unprofessional and was always courteous. As it was a Saturday morning, the bays were full and the technicians were pretty slammed. However, I felt my vehicle was well-taken care of and processed as quickly as possible. As I was paying, an associate walked outside and cleaned something from my car - possibly a smudge or something that had been left - and that made an impression. Someone cared about a detail.

It was a great visit. This store is a real asset to our town.

I have been going to Big O for two years. I like the customer service and their willingness to help me. Products are good!

Michael is always fantastic to work with! However the shop guy he asked about didn't have to be so rude and grumpy. Michael was just trying to get a tire light off. I told the manager he doesn't need to act that way and especially in front of all the customers.

I was greeted by Ryan as I walked in the door & he was very attentive to my needs. Told me about how long it would take & that he would call me when my vehicle was finished. He was spot on! Thanks Big O,you guys rock!!!