Big O Tires

610 ratings
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Location

601 S Memorial Dr,
New Castle, IN 47362

Annette

By Annette | 9/6/2019

The first day I came in, they fixed a tire for a lawn tractor for me for free! They even installed the tube I bought somewhere else! I asked about a service for my truck that wasn't even "on the board ". Not only did they do it timely, but the rate was less than half than what I had been quoted elsewhere. Everyone was very busy, yet very friendly. I'll be back.

DRas

By DRas | 8/28/2021

Experienced an issue with the removal of one of my tires and they took all the necessary actions needed in order to remove the tire and install the new ones. It went well over the quoted time, but I was not charged an outrageous fee for it. They were very busy and remained professional throughout the entire processing of dozens of customers.

anonymous

By anonymous | 9/6/2019

I am always happy with the employees personal touch and attention to detail in inspecting my older vehicle and helping me keep it in good shape. Prices are good and I can most often get service scheduled when it works best for me. All around I'm very pleased with service I have gotten over the past few years.

Cathy Vonderheide

By Cathy Vonderheide | 8/24/2021

The staff was very friendly and nice. The service was done correctly and in a very acceptable time frame.

Fred Thurman

By Fred Thurman | 9/6/2019

The help that i was given was outstanding and i will recommend this company to anyone. Very happy with my service. Thanks

Mary K

By Mary K | 8/20/2021

jeremy was wonderful and the guy behind the desk(don't remember his name) was too. They took care of my problem efficiently.

Mary

By Mary | 9/6/2019

very nice people

Lakaisha

By Lakaisha | 8/18/2021

The employees were very nice. They got me in right away and explained everything to me. Didn’t take a lot of time. They worked quick and efficient.

Stonebrooke Rehabilitation

By Stonebrooke Rehabilitation | 9/6/2019

We are a large long and short term care nursing facility with a tight schedule, Big-O tire was more than accommodating with our schedule and more than "on time" with the replacement of our buses tires. THANK YOU ALL.

Drew H.

By Drew H. | 8/13/2021

Staff was friendly and explained everything they were going to do before doing it.

anonymous

By anonymous | 9/6/2019

They always seem to be super busy, but always friendly, courteous and helpful. Their prices are competitive and they usually get service done more quickly than I expect. I 've trusted their recommendations and that has helped keep my high mileage truck on the road the past few years

Manny

By Manny | 8/13/2021

It was a warranty tire rotation: easy in, easy out.

Stacey

By Stacey | 9/6/2019

We were in a real bind, our brake caliper had locked up during our vacation trip - stuck in a town we didn't know, these guys made us feel like family! Super fast service and we were back on the road, and 550 miles later, safely home! Thanks to the great staff and service techs!!

Julia N.

By Julia N. | 7/31/2021

The staff is always friendly and very helpful. This Big O is very busy, but the staff works hard and takes care of everyone. They do a great job with my car and are always willing to answer my questions.

Jeffery

By Jeffery | 9/6/2019

Fast and friendly service by the staff. It was a very good experience.

Melanie F

By Melanie F | 7/24/2021

I was really impressed they were able to get my suv in and do the brakes in one day and explained what I needed done on the second day and Angie was really helpful in explaining everything to me. I work in a store behind the big o tires and she brought my car to a closer parking spot and brought me my keys.

David

By David | 9/6/2019

the guys there are great, Big O Tires's has become my go to place for auto work. Great job!!

Bill

By Bill | 6/7/2021

Good service , price on tires mite be bit high , brakes installed on car was not a bad price

Devin

By Devin | 9/6/2019

Always love coming to this store! Very friendly knowledgeable staff!

Jay

By Jay | 6/5/2021

Service was completed in a timely manner with minimal wait time.