Big O Tires

600 ratings
SurveyMini App

Want to write your own reviews?

Download our SurveyMini App.

For Apple For Android

Location

601 S Memorial Dr,
New Castle, IN 47362

Dustin

By Dustin | 9/6/2019

I Needed wheels Balanced was done quick and professional

Midge

By Midge | 4/28/2021

Awesome job

Brandon

By Brandon | 9/6/2019

My wife's tire had a nail in it. Was glad when she was in to purchase tires they put her into a tire protection. Staff was great about working with our very busy schedule to get her a new tire and back safely on the road.

Rita A

By Rita A | 4/28/2021

Very friendly.knowledgeable and great service. Staff showed me my dirty air filter that needed replace. Staff are not pushy to get a sale! Great place!

anonymous

By anonymous | 9/6/2019

Honest, friendly and courteous staff and service and will definitely return

Matt B

By Matt B | 4/21/2021

Customer Service was Excellent. Paid exactly what I agreed on.

Veronica

By Veronica | 9/6/2019

We were in a bad spot when we were towed to this facility and the service was awesome. They were so helpful and went above and beyond to help us out!

MannyH

By MannyH | 4/9/2021

Their check in and check out process is fast and efficient. The employees I interacted with were very pleasant to deal with and they knew what they were doing. The owners are very nice, too.

Paula

By Paula | 9/6/2019

I was waited on immediately, and with the product I needed in stock, the battery was installed within 25 minutes or so.

Greg c

By Greg c | 4/6/2021

Amanda was very helpful and nice

anonymous

By anonymous | 9/6/2019

They found the issue and promptly fixed me right up

BatsInTheBelfry

By BatsInTheBelfry | 3/19/2021

They're always friendly and their prices are fair. Wait times can be long but i think that's just the way it is with it always being so busy.

Rob Wisehart

By Rob Wisehart | 9/6/2019

Enjoy the service I receive, I recomend your business to everyone that tells me of their vehicle problems, good service, pleasent place to wait, fair prices, polite emplyees. Thank You!

Cindy10104

By Cindy10104 | 3/18/2021

Always friendly.

Tim

By Tim | 9/6/2019

These guys went above and beyond to get the replacement tire for a warranty claim that related to road hazard coverage .

The baykinz

By The baykinz | 3/13/2021

Amazing store! We take a lot of are cars and friends to this store location and there all around great! Service and price explained very well.

anonymous

By anonymous | 9/6/2019

They treat you just like family!They go above and beyond to get you safely back on the road!As long as they can take care of my problem, I don't want to go anywhere else!

Gabi S

By Gabi S | 3/10/2021

The associates at this location were friendly to me, quick with their work on the computer and receipts, and treated every other customer around me with kindness and the same ease I experienced. Even though they were all busy, they made sure to take the time to be welcoming and give me a good experience.

David

By David | 9/6/2019

Mike was great over the phone and following up to let me know my car was nearly ready. only issue, was Mike called me at 4:45 pm, i got there at 5:40 and the car was still on the lift for alignment check. i didn't have to wait long but i kind of expected it to be ready

Anonymous

By Anonymous | 2/26/2021

Staff was friendly and knowledgeable.