Big O Tires

Matt and Big O are the best!!!!! I can always count on them!

Friendliness, location, and quality of service.

I like big o tires the staff is friendly got my tires there a few years ago

The guys are great they work to satisfy you

I needed a part that was hard to locate. The staff worked to find one and got it installed right after it came in. The staff is friendly and seem to work very well together.

Awesome job

Was very satisfied will the service done.

Very friendly.knowledgeable and great service. Staff showed me my dirty air filter that needed replace. Staff are not pushy to get a sale! Great place!

My first experience with Big O Tires in New Castle was fairly frantic. As I was backing out of my garage to go to work that day I saw that a HUGE spider had spun its web right across my garage door opening....lovely! I tried to speed up in hopes of it falling off? NOT! The whole web, spider included, draped right across my drivers side mirror!! I said a few bad words and started for town, I thought if I could go fast enough that the spider might fly off....again NOT! I was driving 45mph, 55mph, 65mph....seventy five miles per hour!! the faster I drove the harder he clung on! So then I noticed that my low tire light had come on (and it wasn't even a full moon!) I got to New Castle and the spider finally fell off....while I was only doing 35mph! I decided I would stop to have the tire looked at after work. I came out of work and got in the truck and looked at the mirror and guess what?? There was a preying mantis, or is that praying mantis? on the mirror.....WTH?? So, I stopped in Big O and asked if they would fill my tires with air and remove the creature on my mirror.....they did both with a smile! I returned a week later and this time it was only because I had a nail in my tire, no bugs involved! Great service! I will certainly go there when I need new tires!

Customer Service was Excellent. Paid exactly what I agreed on.

Caleb always does amazing things for me. I'm so blessed to be near a big o tires.

Their check in and check out process is fast and efficient. The employees I interacted with were very pleasant to deal with and they knew what they were doing. The owners are very nice, too.

I very good place for auto service,I will tell all my friends!

Amanda was very helpful and nice

Only issue I've had is a broken oil dipstick and had to purchase a new one from the dealer. Other than that - Matt and his team have always been great.

They're always friendly and their prices are fair. Wait times can be long but i think that's just the way it is with it always being so busy.

They did a good job, for being short handed, they need more workers. Over all did as good as could be expected. Thanks for your help!!!

Always friendly.

Friendly customer service...great guys andgirls...

Amazing store! We take a lot of are cars and friends to this store location and there all around great! Service and price explained very well.