By Frank | 9/6/2019
I was a phone in customer for information. Everyone at Big O helped out. Thanks for your service and help.
By Rob S | 9/17/2020
Had no problems at all. Guys were great!
By Susan | 9/6/2019
I keep coming back because the staff is knowledgeable, friendly and caring, along with being a great value for quality service and products.
By DSMCD8 | 9/14/2020
Always a quick simple and easy process when at Big O in NC
By Joy | 9/6/2019
The guys do a great job helping get people back on the road. They go over and beyond to make sure their customers are happy.
By Dustin G | 9/7/2020
We had a tire bust on our Malibu on Labor Day. We struggled to find anything open to purchase another tire. Big O Tire has what we needed in stock at a reasonable price and were able to get the new tire on the wheel in a reasonable amount of time.
By Diana Sprague | 9/6/2019
The friendliest staff ever. Even when they are swamped they keep you updated. If you are concerned about their honesty they are more than happy to take you to the shop to tell you exactly what is recommended and why. I only wish there were more locations to get service.
By anonymous | 9/4/2020
Great service done quickly at a fair price.
By anonymous | 9/6/2019
Issue was an oil leak which turned out to be outside of the services Big O provides. Still, the Big O team put my vehicle on the lift and worked to determine what the cause might have been. One suspect area was addressed but the technician was concerned there was more to it. I was given names of multiple garages which could probably handle my issue. Additionally, the service manager REFUSED TO BILL ME FOR THEIR EFFORTS! I was not surprised; Big O has treated us with nothing but respect for many years now. We always go here first for auto issues whenever possible. This business is quite an asset to New Castle and the surrounding area.
By Miked | 8/29/2020
They give a veterans discount, also I have been going there almost 5 years and have been always satisfied with their service,only thing that might help is add another bay and a couple more technicians this would speed up your shop and you would get alot more business some people don't like to wait and they go elsewhere me I just love the service and I'm willing to wait Newcastle Indiana
By Lora | 9/6/2019
Very good & timely service..definitely won't go to any other tire store!!!
By Betty | 8/25/2020
Nice place, friendly people. They were very busy so I had someone pick me up. They call to tell me about something I needed and how much it would be. I appreciate all that they did. the gentleman that helped me was very professional.
By anonymous | 9/6/2019
Big O Tires is my preferred auto repair and tire store. I always go there.
By anonymous | 8/24/2020
Very good! I trust Bill the manager to take care of my vehicles!
By anonymous | 9/6/2019
I used them this week to purchase a new tire. Wouldn't think of going anywhere else.
By JE | 8/20/2020
I had a four wheel alignment done and the car drives like new.
By anonymous | 9/6/2019
They did an excellent job! I feel safer in my car.
By charles a | 8/20/2020
the stay at big O was good, the service was great and the oil change was fast and good thanks so much.
By Liz | 9/6/2019
Very friendly and professional. Fair prices and plans. Would recommend.
By Anonymous | 8/18/2020
Great attentive service