By anonymous | 3/18/2019
Great price for all 4 tires and warrantys .
By Scott | 1/14/2020
The CS staff always has the customer's best interest in mind. Michael has been especially great to deal with anytime I come in for service.
By anonymous | 2/11/2019
Big O Tires, were very friendly. I was given over 100 + 30 dollars discount. I had both outer tie rods changed, two new tires mounted and balanced. a 4 wheel alignment. they did a very good job. they were very professional, I would recommend them to anyone needing service.
By anonymous | 1/9/2020
Got four new tires for van. They had to order the tires I wanted. Came in as promised. Did the install the same day. Great service.
By anonymous | 2/10/2019
Always have had the best service here at this location.
By Paula | 12/31/2019
I came in without an appointment on a Sunday -- for oil change -- was in and out in less than an hour. Was able to use an in-store $20 off coupon.
By anonymous | 10/23/2018
quick, efficient and friendly
By Cale | 12/24/2019
Bills the man in new castle indiana
By anonymous | 5/16/2018
Love going through Big O in New Castle. Friendly staff helps, too!
By Mark | 12/23/2019
I came into the shop with what I thought was a tire that had picked up a nail; what it turned out to be was a cracked rim. They gave me all kinds of suggestions of what I could do to get back on the road, even a couple of contacts that may have a rim that would match my damaged one. What they didn't know is that I had pre-Christmas dinner with my daughter to attend coming up in the next couple days and without there guidance and support I wouldn't have made it. Usually when you hear the phrase 'Customer Loyalty' it refers to a repeat customer, but in this instance, it means a business that cares...
By anonymous | 3/14/2017
thanks guys my neon is a bit happier now with an alignment and all new wheels
By Morgan | 12/20/2019
Always awesome
By anonymous | 5/1/2016
Excellent Service couldn't have asked for any better Thank You
By Chester | 12/15/2019
I appreciate the staff. Kind and quick turnaround service. Good prices.
By anonymous | 12/11/2020
Big O Tires takes care of their customers. Staff is friendly.
By Newkirk | 12/9/2019
It was great
By Thanks | 5/8/2020
I had some trouble when I got my tires they took care of my issues in a timely manner thank you Debra Simmons
By Jennie | 12/9/2019
Everyone is so helpful and nice
By Richard | 2/4/2020
Had my car in for an alignment. Did not give a 5 rating because had to take back in after replacing lower rear ball joints, these should have been checked before the 1st alignment was done. For customer service, I also only gave a 4 rating because I was supposed to receive a call back on having the lowerfront bushing replaced, labor only, and never received it. Despite these 2 things, the people were very nice and the final result of the alignment was very good.
By David | 11/26/2019
The counter guys were great,as always, The support they receive from the bay workers is great. Best shop in town.