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By Jim Smith | 9/16/2019
The wait time was good, even though the business was rather busy.
By Keshia Atwood | 10/24/2019
The manager on duty when I came into the store should be recognized. I apologize that I don't know his name, but he has glasses and worked on 10/20. His customer service was extraordinary. I have never experienced that level of service when I have visited this location prior. The wait was going to be extremely long for service. He apologized sincerely, provided a solution and executed. He also communicated throughout the process so that I would know what was occurring. He was truly oriented to customer service excellence.
By Carol | 9/13/2019
It took a while to figure out what was wrong with the car but you guy finally got it .. much thanks Carol
By anonymous | 10/24/2019
Great service! Dropped car off and picked up after work. Done as promised.
By Sara Conley- Altra Dry | 9/6/2019
I get new tires every year on all my commericial vehicles. I only go to Big O! You offer the best warranty and everyone is always friendly.
By Michael | 10/23/2019
Great service!
By anonymous | 9/6/2019
The service was not bad. Im happy. The arrangement of the customer area was cluttered and is cramped if several customers are there at the same time.
By Keisha | 10/21/2019
Everyone was very nice and friendly! Everyone explained very well what they would be doing and I appreciated that.
By Michelle | 9/6/2019
Took care of my tire issue quickly
By David | 10/15/2019
Bill Vester was great. Not only was he courteous, professional, and knowledgeable, he found options that were within my price range. Thank You!
By anonymous | 9/6/2019
Employees are very curtious and attentiveness and we'll trained.
By Sandra | 10/14/2019
The team is always so kind and accommodating.
By Mike | 9/6/2019
Busy place. Was told getting my low tire checked would be 45 minutes to an hour. More than 1.5 hours later my tire was fixed.
By Ed | 10/14/2019
I had a great experience
By anonymous | 9/6/2019
Service tech did not reset perform engine service!!
By Jeffrey | 10/14/2019
It was a good day.
By anonymous | 9/6/2019
Great service by the Big O team!! Keep it going!!!
By Jennie | 10/14/2019
Amazing customer service. Blown away by how they took care of us and how quickly they got us back on the road.
By Lisa | 9/6/2019
I was not provided any documentation for the tire or warranty information other than the bill of sale and credit card receipt
By anonymous | 10/13/2019
Amazing service as always!
