By Jessica | 9/6/2019
I went in for a standard oil change and a flat repair. The following were my only issues. * no one reset my setting for the oil and maintenance filter message that appears on my dash screen. When I went back for this to be fixed, the first guy was googling how to reset it. He thought he got it fixed but once I left and finished grocery shopping and stared my car up again the message still appeared that I needed to go in for an oil maintenance so I had to go back to the shop for someone else to reset it. Eric was able to do so without any issues. *secondly on the next day I noticed some leaking coming from the bottom of my car. I thought maybe I had a small leak somewhere in the under carriage however once I took it in again they called to let me know hat whoever changed my oil didn't put the oil cap back on...so that part was pretty frustrating especially if I hadn't noticed the oil leaking out from the underneath of my car. They put the cap back on and cleaned the mess up free of charge.
By Nancy | 10/11/2019
Love Big O
By Mike | 9/6/2019
Everyone very friendly and service was great.
By Cassi | 10/10/2019
The staff at this location are outstanding! Michael and Bill have been my go to people when I have any issues with my vehicles. The team does a great job working for the customer. I trust this team with my vehicle needs.
By anonymous | 9/6/2019
Had an Oil change and generally where I have all my service done
By Joseph | 10/8/2019
Good experience
By anonymous | 9/6/2019
Oil change drove in with out an appointment got me right in
By Brian | 10/8/2019
As always the team was very informative of my service. I have a small bubble on my tire and the guys were very concerned and said I was like family and they didnt want to see anything happen to me so they took the tire off and checked the tire inside and out. Quoted me on a new set that was in stock. That's why I have remained a loyal customer. Brian Agee
By anonymous | 9/6/2019
Really overall was good, I think they need more help in the sales dept and a shop foreman that can keep employees moving seemed like to many techs standing around .
By Amanda | 10/7/2019
The customer service I received by JB was excellent. He was courteous and friendly. I will definitely be a repeat customer. Amanda
By anonymous | 9/6/2019
Even though they are always busy they are fast and friendly!
By Matt | 9/25/2019
Friendly
By Derek | 9/6/2019
I know a visit late in the work day can be a pain, but these guys did their job without complaints. They had my van ready to go 10 minutes before closing and they were still busy. I appreciate their friendliness and their good work.
By Chester | 9/24/2019
Quick service, kind and professional people. The prices are competitive and reasonable. I will keep coming back.
By Jean | 9/6/2019
I was thankful that the store had my required tires in stock, as I was in desperate need after a blowout.
By Annette | 9/19/2019
They got me in fast for a diagnosis. . .I'll be back!
By Jim Smith | 9/6/2019
Although I was told the wait time would likely be 2 hours (which I expected for a Saturday afternoon), I only waited 1.25 hours, so that was very nice. The only negative is I requested oil change & tire rotation, but the invoice only showed oil change. I'll have to return sooner than planned to get the tire rotation.
By Jerry | 9/16/2019
bill hooked me up again saved 500
By Kenon | 9/6/2019
Great except front right tire was filled to 51 psi. When I noticed, I had to deflate to 36 psi.
By Morgan | 9/16/2019
Great service as usual