By Kimberly | 9/6/2019
Very happy with my experience. Everyone was polite and helpful. My service was done quickly and efficiently.
By Maryann | 9/13/2019
Have had my veh serviced there for the last two yrs, the cars' radiator blew up and my husband put veh back together, Big O tire answered all questions and took care of the final preperations to get it back up and running. All employes very nice and work was done on a timely manner. Very satisfied
By Allen | 9/6/2019
The guys always do what I need them to do, they get right to work on what ever I bring in. They have done a great job recommending items for projects I had such as ATV tires on golf cart, tire repair as well as new tire quote. Knowledgeable staff. The store itself If I was in charge would get a major organization and cleaning in all areas customers are in, including cleaning up and organizing the exterior where all the old/used tires are located. Being in shopping mall business for over 12 years there is potential hazards to public in exterior. Overall I highly recommend this staff and store for any tire needs.
By Casey Carmichael | 9/10/2019
Had alignment done & new tires installed. Very quick getting it all done. Thank you!
By Shelley | 9/6/2019
Bill was great to work with Friday and Saturday. Kalub was great to work with on Sunday. I think the customer service was truly number 1 priority and was treated as I was number 1 priority
By Jerry | 9/9/2019
ive been dealing with bill am VERYhappy. he knows his product and has done very well by me.i am a new customer for hear on
By Justin | 9/6/2019
Great group of workers I would how ever like to try and get a small $500 sponsor for my race car from this location being I have had work down on my vehicle, my father in law vehicle and my wife's vehicle would help out alot
By Jennie | 9/9/2019
everyone is extremely kind and works to get our cars back to us quickly. Highly recommend this store, and have family drive from out of town just to go to this store.
By Greg | 9/6/2019
The wait was very extensive. Store needs more bays or employees to help. Had to come back due to tires being only half inflated. Prices were good and staff was helpful. I will come back again.
By Mike | 9/6/2019
I was very impressed with the friendly courteous service, and the professionalism shown by all I dealt with.
By Bill Fuchs | 9/6/2019
Just need to speed up job I was there for at least one hour and half
By Kelly | 9/6/2019
Na
By Russell | 9/6/2019
I would come back again.
By Jamie | 9/6/2019
Best price in town!
By Mary Lines | 9/6/2019
We replaced 4 truck tires. One of them was still good so they kept it to re-sell (kept it, not bought it from us).. Yet they still charged me a $3.50 disposal fee for each of 4 tires. According to https://www.in.gov/dor/3987.htm, "In addition to sales tax, businesses that sell tires for self-propelled vehicles must collect an Indiana tire fee of 25 cents per tire." So I find it completely outrageous that we were overcharged by so much. ($14 instead of .75 cents.)
By anonymous | 9/6/2019
I swore I would only do business at Big O tires after my wife had to stop by this location due to one of her new tires being low. She was treated with such courtesy and professionalism. It started with Matt and continued down to one of the techs that drove her to work. I brought her Edge back to the shop knowing it needed brakes and was a bit concerned about an upcoming vacation drive. Matt understood what I needed and my concerns. He gave the vehicle a thorough go over. He found a couple other problems but I was not pressured at all. I agreed to the work after Matt very clearly explained the circumstances. Big O Tires completed the work on time, at the quoted price and I took the car on vacation without problems or worry. Please know that my 2011 Sierra 1500 4x4 needs tires and you can bet you will get my business again. Treat people nice, with respect and competence and you will be successful. Thank you everyone!
By Carl | 9/6/2019
Good service
By Garon | 9/6/2019
nice business exchange and i would highly recommend.
By Kaye | 9/6/2019
I am glad to learn there will be 3 staff on the front desk. You are a busy business!!! Great job.
By Sandy | 9/6/2019
This team is amazing. They were patient and kind every time I presented. They were as willing to look at my the fifth time as they were the first time. They worked diligently to solve my tire issue. I have already recommended them to a few of me coworkers