
By Claudia | 2/7/2020
Great customer service and timely service. Prices are great also

By Bill J | 4/8/2024
Service and product and employees knowledge

By Ray | 2/5/2020
I always receive friendly professional courtesy all my work is done by big O tire and I would recommend them to family members and friends keep up the good work this is the New Castle Indiana store that I'm talking about

By Linda D | 4/8/2024
They are all So nice and so helpful. And prices are good

By Richard | 2/4/2020
Have been there 3 times for service, always been pleased with the finally outcome of te service. I say final because the 1st service required several visits due to parts needing replacement on my 35 year old Fiero to get it aligned, not their fault. Went back fr tires for the Fiero, then again for 2 front tires on my mife's Vue. Intend to go back for the rear tires in 2 weeks, next pay.

By Anonymous | 4/6/2024
Friendliness, quick

By Jose | 2/4/2020
Ty

By Mark T | 3/29/2024
That when I bring my car in for service I know it’s in good hands.

By anonymous | 2/3/2020
Service was quick and courteous.

By Jenn | 3/27/2024
I had a concern with getting my vehicle looked at for a light warning that had come on. My normal repair shop could not get me in for another week. I did not feel safe waiting that long so I called big O and asked if I could drop my vehicle off for them to look at the next day. They were courteous when I dropped it off and actually got it in and fixed in the same evening! I was able to pay over the phone and pick my car up at my convenience. I was very pleased with everything!

By Jennie | 1/31/2020
Excellent service.

By Rs | 3/26/2024
Awesome service Jeremy is extremely knowledgeable at what he knows

By Kevin | 1/29/2020
I always get speedy , friendly service when I am there.

By Mdt | 3/16/2024
I’ve never met a rude employee at Big ObTires. Always respectful to me explains everything to uou

By Lee Raymer | 1/22/2020
I come from Muncie all because of Caleb. He provides the best customer service, like I told him .... the service is so good I don't mind the wait. Caleb always provides me with the best experience even if it isn't making him any money. I'm so glad he is back .

By Big Papi | 3/8/2024
Big O always meets my needs. I may pay a little more there, but the service and satisfaction I receive is worth it!!!

By Homer Paschall | 1/21/2020
Chris (Owner) and Michael were very helpful. They offered me a shuttle to my home. Employee's were top notch.

By Phil | 2/5/2024
Tire repair. Early morning, repaired quickly and quotes for a couple of other problems that I was aware of but did not have time for. I will call and schedule later. Very helpful to point that out and I was given a written quote and no pressure, more like friendly advice.

By Scott | 1/14/2020
The CS staff always has the customer's best interest in mind. Michael has been especially great to deal with anytime I come in for service.

By Amanda P | 1/27/2024
Rob was extremely helpful & not pushy when it came down to what we needed and staying in our price point.