Big O Tires

614 ratings
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Location

601 S Memorial Dr,
New Castle, IN 47362

Claudia

By Claudia | 2/7/2020

Great customer service and timely service. Prices are great also

Bill J

By Bill J | 4/8/2024

Service and product and employees knowledge

Ray

By Ray | 2/5/2020

I always receive friendly professional courtesy all my work is done by big O tire and I would recommend them to family members and friends keep up the good work this is the New Castle Indiana store that I'm talking about

Linda D

By Linda D | 4/8/2024

They are all So nice and so helpful. And prices are good

Richard

By Richard | 2/4/2020

Have been there 3 times for service, always been pleased with the finally outcome of te service. I say final because the 1st service required several visits due to parts needing replacement on my 35 year old Fiero to get it aligned, not their fault. Went back fr tires for the Fiero, then again for 2 front tires on my mife's Vue. Intend to go back for the rear tires in 2 weeks, next pay.

Anonymous

By Anonymous | 4/6/2024

Friendliness, quick

Jose

By Jose | 2/4/2020

Ty

Mark T

By Mark T | 3/29/2024

That when I bring my car in for service I know it’s in good hands.

anonymous

By anonymous | 2/3/2020

Service was quick and courteous.

Jenn

By Jenn | 3/27/2024

I had a concern with getting my vehicle looked at for a light warning that had come on. My normal repair shop could not get me in for another week. I did not feel safe waiting that long so I called big O and asked if I could drop my vehicle off for them to look at the next day. They were courteous when I dropped it off and actually got it in and fixed in the same evening! I was able to pay over the phone and pick my car up at my convenience. I was very pleased with everything!

Jennie

By Jennie | 1/31/2020

Excellent service.

Rs

By Rs | 3/26/2024

Awesome service Jeremy is extremely knowledgeable at what he knows

Kevin

By Kevin | 1/29/2020

I always get speedy , friendly service when I am there.

Mdt

By Mdt | 3/16/2024

I’ve never met a rude employee at Big ObTires. Always respectful to me explains everything to uou

Lee Raymer

By Lee Raymer | 1/22/2020

I come from Muncie all because of Caleb. He provides the best customer service, like I told him .... the service is so good I don't mind the wait. Caleb always provides me with the best experience even if it isn't making him any money. I'm so glad he is back .

Big Papi

By Big Papi | 3/8/2024

Big O always meets my needs. I may pay a little more there, but the service and satisfaction I receive is worth it!!!

Homer Paschall

By Homer Paschall | 1/21/2020

Chris (Owner) and Michael were very helpful. They offered me a shuttle to my home. Employee's were top notch.

Phil

By Phil | 2/5/2024

Tire repair. Early morning, repaired quickly and quotes for a couple of other problems that I was aware of but did not have time for. I will call and schedule later. Very helpful to point that out and I was given a written quote and no pressure, more like friendly advice.

Scott

By Scott | 1/14/2020

The CS staff always has the customer's best interest in mind. Michael has been especially great to deal with anytime I come in for service.

Amanda P

By Amanda P | 1/27/2024

Rob was extremely helpful & not pushy when it came down to what we needed and staying in our price point.