Big O Tires

611 ratings
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Location

601 S Memorial Dr,
New Castle, IN 47362

anonymous

By anonymous | 8/7/2018

Poor service due to mechanic did not put on oil filter seal correctly and told put in wrong spot. Lost oil under my Jeep, mess on driveway, oil in engine, and will be awhile before can put my Jeep in my garage due to residue of oil still dripping. Lost a half day of work not able drive my Jeep to be serviced again and was unsafe all the oil drained out. Big O Tire did give me another free oil change and 20.00 in store credit reporting did not have the manpower to wash the jeep.

Jeffery

By Jeffery | 9/6/2019

Fast and friendly service by the staff. It was a very good experience.

anonymous

By anonymous | 3/27/2018

ok but didnt have a sense of time and its importance

David

By David | 9/6/2019

the guys there are great, Big O Tires's has become my go to place for auto work. Great job!!

Devin

By Devin | 9/6/2019

Always love coming to this store! Very friendly knowledgeable staff!

Dustin

By Dustin | 9/6/2019

I Needed wheels Balanced was done quick and professional

Brandon

By Brandon | 9/6/2019

My wife's tire had a nail in it. Was glad when she was in to purchase tires they put her into a tire protection. Staff was great about working with our very busy schedule to get her a new tire and back safely on the road.

anonymous

By anonymous | 9/6/2019

Honest, friendly and courteous staff and service and will definitely return

Veronica

By Veronica | 9/6/2019

We were in a bad spot when we were towed to this facility and the service was awesome. They were so helpful and went above and beyond to help us out!

Paula

By Paula | 9/6/2019

I was waited on immediately, and with the product I needed in stock, the battery was installed within 25 minutes or so.

anonymous

By anonymous | 9/6/2019

They found the issue and promptly fixed me right up

anonymous

By anonymous | 9/6/2019

Michael is always fantastic to work with! However the shop guy he asked about didn't have to be so rude and grumpy. Michael was just trying to get a tire light off. I told the manager he doesn't need to act that way and especially in front of all the customers.