
By Casey Carmichael | 9/10/2019
Had alignment done & new tires installed. Very quick getting it all done. Thank you!

By Adam bell | 3/18/2023
I was extremely satisfied with the timely and expert service that we received while our vehicle was in the shop in the communication we received, while we waited on our vehicle to be repaired

By Jerry | 9/9/2019
ive been dealing with bill am VERYhappy. he knows his product and has done very well by me.i am a new customer for hear on

By Greg T | 3/1/2023
I had road hazard protection. I received a brand new tire no charge very happy with the service. If anyone asks I will recommend your service and your tires. You have a customer for life.

By Jennie | 9/9/2019
everyone is extremely kind and works to get our cars back to us quickly. Highly recommend this store, and have family drive from out of town just to go to this store.

By Paula S | 3/1/2023
Rob was friendly and helpful. Fixed and explained the problem very well.

By Mike | 9/6/2019
I was very impressed with the friendly courteous service, and the professionalism shown by all I dealt with.

By Tammie Q | 2/28/2023
You guys always treat me right

By Jamie | 9/6/2019
Best price in town!

By Mark | 2/10/2023
The best way I can describe the New Castle Big O tire is "Solid". Good, knowledgeable people working hard to get you back on the road. Thanks!

By Kelly | 9/6/2019
Na

By Richard H. | 12/31/2022
Friendly and detailed explanation of my vehicles problem

By anonymous | 9/6/2019
I swore I would only do business at Big O tires after my wife had to stop by this location due to one of her new tires being low. She was treated with such courtesy and professionalism. It started with Matt and continued down to one of the techs that drove her to work. I brought her Edge back to the shop knowing it needed brakes and was a bit concerned about an upcoming vacation drive. Matt understood what I needed and my concerns. He gave the vehicle a thorough go over. He found a couple other problems but I was not pressured at all. I agreed to the work after Matt very clearly explained the circumstances. Big O Tires completed the work on time, at the quoted price and I took the car on vacation without problems or worry. Please know that my 2011 Sierra 1500 4x4 needs tires and you can bet you will get my business again. Treat people nice, with respect and competence and you will be successful. Thank you everyone!

By Brooks | 12/9/2022
Good customer appreciation.

By Garon | 9/6/2019
nice business exchange and i would highly recommend.

By LSRN | 11/29/2022
The possible wait time was communicated which help me to decide to leave my vehicle.

By Sandy | 9/6/2019
This team is amazing. They were patient and kind every time I presented. They were as willing to look at my the fifth time as they were the first time. They worked diligently to solve my tire issue. I have already recommended them to a few of me coworkers

By Anonymous | 11/21/2022
I had done business there before.

By Elizabeth | 9/6/2019
Absolutely amazing! Always friendly and always busy cause they're the best.

By Jeremy M. | 11/18/2022
I had a blowout on the interstate while traveling between Ohio and Missouri and Jeremy Evans went COMPLETELY out of his way to help make sure I got back on the road in a timely manner. I could not recommend this location enough!