By John | 9/24/2019
Great
By Bill Reardon | 4/1/2024
I am a long-time client. I have never been dissatisfied with the quality of work.
By Daniel | 9/23/2019
Excellent service! I like the fact they have toys and a Kid's area inside the waiting area.
By Charles Coffelt | 4/1/2024
Daniel is great! Diagnosed my vehicle quickly and repairs were timely. Pricing was fair! Thank you!
By David L. | 9/23/2019
Thumbs up and they didn't even pay me for a good review. I appreciate the personal time given while explaining their services in detail for my questions! Can only give my personal experience. I've found a shop which is dependable, gives v. good to excellent customer service and gives discounts as much as possible. I have used there service for a number of years and have no reason to change to date. "Notice, the parking lot is usually full for a reason"
By Anonymous | 3/30/2024
The ease of the visit. Set it up and the team worked to get it done the same day.
By Ann | 9/23/2019
Great service as usual
By Judy W. | 3/29/2024
I had taken my vehicle to Big O for them to give me an estimate on repairs for my vehicle. The technician checked my vehicle and discovered the head gasket loose and oil all over my engine. I informed Daniel the technician that I had my vehicle at a dealership for a recall the week before. Daniel provided an estimate on the repairs for my vehicle and well as cleaning my engine. Daniel worked on my vehicle for three days to get everything completed. Some of the problems were the couldn't find the right parts for my 2011 Kia. Daniel and the other associates were so helpful and answered all my questions. Needless to say, Big O is my place to go for car repairs. Thank you to Daniel and the other associates.
By Jim | 9/19/2019
I've dealt with the fellows at the customer counter for many years. I think I can trust them and their opinions.
By Joe | 3/28/2024
Great overall experience
By Scott Wilcher | 9/18/2019
Excellent Service!! Very Professional!!
By KarenS | 3/25/2024
I have always felt like the employees of Big O would not try and sell me anything for my vehicle that was not needed or asked for. They have always taken great care of me.
By Penny | 9/16/2019
You always provide friendly and thorough service.
By Mike C | 3/25/2024
I’m a long time customer and the ease of being able to leave my vehicle for service and being informed when the service is complete. Being able to trust Big O Tires keeps me returning with all of my vehicles over new than 25 years.
By Mike | 9/16/2019
They got me right in and took care of my problem in a very timely manner! As always everyone was very friendly!Great people!!!
By Ann B | 3/25/2024
Easy to get appointment, quick service, knowledgeable associate. Very pleasant.
By Amanda | 9/13/2019
Great working team at the Plainfield store!
By Cj | 3/22/2024
They were great and efficient. I believe it was Doug. That helped me.
By Melvin | 9/11/2019
Only charged for what they fix, they only recommend you to a dealer as a last resort. Don't charge for stuff that doesn't need fixing as some places do. They want to get you in and out as soon as possible. they don't BS you. Have purchased tires at this location for my 4X4 truck, and have had mechanical service done on my car, and the cost was far cheaper than I estimated. I would recommend them to everyone!
By Maddie G | 3/22/2024
Employees were efficient, friendly, and ready to get to work! No issues or complaints can be brought to mind. The service was done quickly.