By Forrest | 12/25/2019
Great job!
By J. C. | 3/8/2024
Wheels were ordered ahead of visit. Received new wheels and tires as advertised. All service was completed. Car drives much better, and I sent my son with the car for the service so I didn’t have to hang around and wait on it!
By Eddie Murphy | 12/25/2019
The service was excellent as usual!!
By Andrew T | 3/8/2024
Nice and friendly staff. Explained tire purchase in detail. I personally like having an “out the door” price. No hidden fees. Upon the vehicle inspection, staff found items that need to be addressed soon, and provided that information to me.
By Chris howard | 12/23/2019
I was at the Plainfield location and Ryan was very helpful,I had a tire rotation and balance from the time I walked in to the time I left was maybe 45 minutes. I am very happy with the service I received
By Ken | 3/7/2024
Friendly quick efficient service
By anonymous | 12/23/2019
Great service as always! Quality work and staff.
By HeatherM | 3/6/2024
I’ve worked with Ryan for several years. He is always super friendly and helpful. He’s always upfront and honest with what I need done. All the salespeople have been pleasant to work with over the years.
By Satisfied customer | 12/20/2019
I take all my cars to Big O
By Barbara K | 3/6/2024
The man was friendly, kind, and helpful.
By Keith | 12/16/2019
Great staff knowledgeable and trustworthy. I bring all my work to this store
By Clint | 3/6/2024
Josh, was very friendly, explained everything well and was able to track down the tires I needed in only a day. Didn’t try to hassle me into buying extra services I didn’t need like other places in the past.
By Courtney | 12/16/2019
Every person I was helped by treated me with exceptional customer service! I am so glad I chose this location!
By Darla MH | 3/6/2024
I worked with Josh to schedule an appointment for new tires. He was extremely knowledgeable and courteous. My appointment time fit perfectly into my schedule. When I dropped off my vehicle that morning, the whole team was attentive and courteous. They contacted me with concerns and had them fixed in no time. I'm very pleased with my experience with the Plainfield team. I will continue to use them in the future and refer my family/friends.
By Bob | 12/11/2019
None All work done to specs and all working well thanks
By Sarah B | 3/5/2024
Pricing is fair. As a woman, I’m never treated as though I do not understand vehicles or that I have a “silly” question. Excellent customer service and a place I trust bringing my vehicle too. Love the appointment feature online as well.
By Robert Kamm | 12/9/2019
Ryan Farrell is always very helpful.
By Paul G | 3/4/2024
Very easy to get the services I wanted done in an a timely matter. Didnt have to make an appointment and didn’t have to wait long for my vehicle to get serviced. Always bring my vehicles to Big O to get serviced.
By Bill Kindle | 12/9/2019
Daniel, the employee who worked with me, is the best.
By Chris wallace | 3/2/2024
I did not experience any issues or problems why I was there they were fast at taking care of me getting my vehicle in and out