Midas

90 ratings
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Location

9140 Gravelly Lake Dr SW,
Tacoma, WA 98499

Tag T.

By Tag T. | 9/28/2018

Never ever again be conned into more then I can afford. And I will never go to ANY Midas Ever Again. F the owner for having conmen on the prowl.

anonymous

By anonymous | 5/10/2018

Oil change was fairly fast and customer service was good.

James D.

By James D. | 9/4/2018

Took my car down there after replacing rack and pinion ball joints tie rods bushings and just needed them to install the torsion bar correctly but in everything I'll make sure everything was good to go and then do an alignment on it figured with being Mida

Mi?isha  H.

By Mi?isha H. | 2/10/2022

Please send copy of receipt to email Thank you

Elle S.

By Elle S. | 8/26/2019

"Overall the service isn?t bad. However, I feel the wait times are longer than normal. I was told two hours for brakes and an oil change. It was actually closer to three. I?d say add an extra 30-60 minutes to whatever they tell you. It?d be smart to call be"

Lilyann L.

By Lilyann L. | 10/11/2018

"I've been going to this location for almost 9 years. ALways received phenomenal service...until now...had an appointment for a standard oil change. Took them 3 hours for a hour service. I had a simple request, to have my rear mirror mounted. They had my ca"

Otis F.

By Otis F. | 12/31/2018

"This guy is an sob, took car for oil.change and tire rotation, and noticed two valve stem caps missing , I called about them, they offered to replace, but when I got therr, he did say sorry but treated me like trash. Wanting me to put them on myself. If yo"

anonymous

By anonymous | 8/10/2018

Problem not properly diagnosed and waited too long for job to be done. This is not typical service, what happened?

Tamar K.

By Tamar K. | 8/4/2018

"I've come to this shop on Gravelly for many years. Last August 5 I had a new A.C. compressor put in. It went completely out last week. Then I'm informed this replacement has no warranty. ""Doesn't extend the warranty"". The other compressor didn't even last "

AS

By AS | 12/22/2023

I was quoted $800 on the phone after my car was looked at. the final price when I picked it up was over $1000. Drop off was okay, straight to business. When they called they said it would be $800-850 out the door, when I got there to pay it was a totally different price. When I went to pick up the car the lady who helped me was very rude, didn’t explain anything just asked for the card and put papers in front of me and said to sign, I didn’t know what was done to my car at this point other then what I was told on the phone and now a new total. When I asked a question she rolled her eyes and made a rude frustrated sound, then was snappy with another gentleman when he started to answer my question I still didnt know what was going on as she snatched the papers off the counter and started to argue with the guy who told her to go because she was being rude in front of a lobby of at least 4 other people waiting. I felt very uncomfortable so I left. When I called back later to discuss the price They just said they didn’t know who said that and offered a free oil change. I will not go back for the oil change free or not. I feel like I was taken advantage of and over charged.

Zachary  B.

By Zachary B. | 12/28/2021

Where do I start! I payed $1600 dollars for new brakes and rotors expecting good work for that price! I go pick the car up and they left air in the break lines! So I had to return it for them to get the air out! Then shortly after my breaks started to make

Mike S.

By Mike S. | 8/7/2021

"I had an appointment for Oil Change upon getting there a rude customer was walking through shop and into the back bay, employees only area, demanding the shop do an illegal modification to his exhaust. The manager caved to this individual and allowed custo"