Midas

196 ratings
SurveyMini App

Want to write your own reviews?

Download our SurveyMini App.

For Apple For Android

Location

174 Hamakua Drive,
Kailua, HI 96734

Thomas D.

By Thomas D. | 5/2/2019

" I recently had 2 brake jobs done at Kailua Midas, One of my van and one for my mom?s car. After several weeks there was still and slight vibration although I had replaced the rotors recently. Craig changed the brake pads at no charge and now it?s worki"

KananiB

By KananiB | 8/11/2023

Great Customer service Devin is Awesome always greets us in person and on the phone by name. Always explains everything after our visit and goes over everything that was done to our cars when we bring them in.

Lance M.

By Lance M. | 3/23/2019

They take the time to thoroughly understand the issue and explain the recommended repairs. Dependable service at a fair price will keep me coming back to Midas Kailua!

Anonymous

By Anonymous | 7/15/2023

You competitor wanted to sell e a tire. Midas repaired it.

anonymous

By anonymous | 3/8/2019

Midas Kailua always has the best customer service!!!

Debbie T

By Debbie T | 7/15/2023

everything was exact. they took our car at the appointed time: they told us exactly when the car would be ready: they explained what condition the car was in. I couldn't ask for anything more. Great job!

Cyndie M.

By Cyndie M. | 2/19/2019

"I took my VW to Midas to have them find out why the check engine light was on. They did the test and found a couple of things that could have caused the light to go on. Instead of telling me I had to replace the parts, which were very expensive, Adam cam"

Sam

By Sam | 7/3/2023

Arrived for state safety inspection and the service was great. Car was ready when they said and it was a fast turnaround. Will definitely be back for other services.

Jason K.

By Jason K. | 2/6/2019

"Kailua Midas gives excellent service, whether fixing a simple or complex problem. Highly recommended."

Lisa Memering

By Lisa Memering | 6/22/2023

The Team at Midas Kailua was very professional. I appreciated the communication and the clear explanation of the costs involved.

Kathryn W.

By Kathryn W. | 1/27/2019

"I had work done on my work van, and it was my first experience with Midas, Kailua. I can?t rave enough about Craig, and his crew. Excellent service, every time. I now bring my personal car in for work to be done. Always a great experience.I appreciate it."

HOWARD W

By HOWARD W | 6/3/2023

at fist could not make an appointment because ofprior bookings After i explained to the tech about a brake problem they made a exception and told me to return in 2 days.

Vicki M.

By Vicki M. | 1/22/2019

Quick and efficient! I will return for future oil changes...

Will

By Will | 5/26/2023

Great staff, friendly service and honest pricing for new tires.

Vivian M.

By Vivian M. | 12/29/2018

Awesome job.

Greg C

By Greg C | 5/13/2023

Professional & friendly.

Kimo K.

By Kimo K. | 12/27/2018

"Adam/Manager was really nice and explained the repairs and the billing very well. At most auto shops such as Goodyear, some customers can feel like were interrupting the customer service reps at the counter with our business, but Adam was really nice, ver"

Brandi W.

By Brandi W. | 5/6/2023

They opened on time and was very respectful to all. They were very nice and respectful when I checked my car in to get safety checked. They also finished really quickly. When I picked up my car they were right there to greet me and explain to me what I would need to possibly fix before the next one. When I asked them to explain in more detail what it was that needed to be done they did so in a way that made it so easy for me to understand.

Walter K.

By Walter K. | 12/25/2018

"I can always depend on Craig in Kailua!! No matter the challenge (great or small), he is honest and instills confidence that you are in great hands. Eric told me to take my car to him for the best service and advice. I'm now a regular customer . . . and gr"

Anonymous

By Anonymous | 4/20/2023

Took less time than was originally estimated