By anonymous | 9/6/2019
Fast and great service I would highly recommend them to anyone
By Suzie m | 7/13/2023
Simply stated, I felt like a valued customer.
By anonymous | 9/6/2019
They were able to take care of me with flat tire in 45mins. Ko64
By Anonymous | 7/13/2023
It was easy.
By Lisa | 9/6/2019
Came in for a tire rotation & had no idea it was complimentary since I bought tires there. The gentleman did tell me I was 1000 miles beyond my recommended time. I told him I was dealing with a flood & tires were the least of my worries. I promised I wouldn't wait next time. Wonderful service
By Chris A | 7/7/2023
Location is convenient and the service personnel are very honest.
By Richard | 9/6/2019
I stopped in because of a nail in a tire. The service was fast! Thank you!
By ccole | 7/7/2023
walked in -- taken care of quickly
By John | 9/6/2019
The best Big O experience ever. You all did everything right. Thanks soooo much. Great job!!!
By Rick H | 7/5/2023
Repair time was great. Communication and setting expectations was excellent. Everyone was friendly and helpful.
By David | 9/6/2019
I was having a problem with my rear brakes and went to Big O without an appointment. They called me back within an hour with a diagnosis and, although it was a significant repair, were able to complete the job before the day was out. I take my car to Big O in St. Matthews for tires, oil changes and brake repairs because they have excellent customer service, reasonable prices, and they can almost always provide same day service even when you don't have an appointment.
By MM | 7/3/2023
The service was excellent, the individual who took my service order was thorough and friendly and the price to repair my tire was reasonable!
By Margaret | 9/6/2019
I always have a great experience here. The service is quick and efficient and the people are very friendly and helpful!
By Anonymous | 6/29/2023
I called ahead and the representative was very helpful. When I arrived, all employees were kind. I only waited a short time to have my tire examined and repaired. Fair pricing.
By Beverly | 9/6/2019
I had a flat tire in the right hand lane of the second street bridge which was scarey enough. AAA changed the tire in that morning traffic! Then I drove to IN to complete my business. I called Big O in St. Matthews for a timeline for a new tire. One half hour. True to their word I was in and out with quality service and a new tire!
By Matt B | 6/16/2023
Adam did a great job on the check in and out. He also let me know I need new brakes. While not excited about having to replace I am glad they informed me and worked with me to find a date I can drop off the car
By Francisco torres | 9/6/2019
excelente servicio muy amigables very friendly personel
By WAYNE D | 6/12/2023
I WAS COMPLETELY SATISFIED BECAUSE EVERYONE WAS VARY FRIENDLY AND WORKED ME IN SO I COULD WAIT ON MY VEHICLE. MANY THANKS TO ALL.
By Kathleen | 9/6/2019
The staff was unfailingly polite and responsive. One set of tires I'd bought got an immediate rotation. The other had repairs to the rims and was completed quickly. The service was terrific.
By DebL | 6/9/2023
I called to make an appointment and Tom told me that they would have something next Friday. I said that was ok. He then said I could come in today within 15 minutes. I made it and told them about brakes, oil change, and battery. I left and Tom called and said my brakes were fine, just rusty because I do not drive much. The battery needed replacing and he told me the type of battery for my car was pricey. He said he would get one and get it in in 30 minutes.My son dropped me off, car was sitting out ready to go. I appreciate the fact that BigO was honest about the brakes. They could have told me I needed new everything and they didn't. Honesty is a rare thing, but very much appreciated. I will never go anywhere else. High five to this location!!!