Big O Tires

1043 ratings
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Location

3623 Lexington Rd,
Louisville, KY 40207

anonymous

By anonymous | 9/6/2019

Fast and great service I would highly recommend them to anyone

Suzie m

By Suzie m | 7/13/2023

Simply stated, I felt like a valued customer.

anonymous

By anonymous | 9/6/2019

They were able to take care of me with flat tire in 45mins. Ko64

Anonymous

By Anonymous | 7/13/2023

It was easy.

Lisa

By Lisa | 9/6/2019

Came in for a tire rotation & had no idea it was complimentary since I bought tires there. The gentleman did tell me I was 1000 miles beyond my recommended time. I told him I was dealing with a flood & tires were the least of my worries. I promised I wouldn't wait next time. Wonderful service

Chris A

By Chris A | 7/7/2023

Location is convenient and the service personnel are very honest.

Richard

By Richard | 9/6/2019

I stopped in because of a nail in a tire. The service was fast! Thank you!

ccole

By ccole | 7/7/2023

walked in -- taken care of quickly

John

By John | 9/6/2019

The best Big O experience ever. You all did everything right. Thanks soooo much. Great job!!!

Rick H

By Rick H | 7/5/2023

Repair time was great. Communication and setting expectations was excellent. Everyone was friendly and helpful.

David

By David | 9/6/2019

I was having a problem with my rear brakes and went to Big O without an appointment. They called me back within an hour with a diagnosis and, although it was a significant repair, were able to complete the job before the day was out. I take my car to Big O in St. Matthews for tires, oil changes and brake repairs because they have excellent customer service, reasonable prices, and they can almost always provide same day service even when you don't have an appointment.

MM

By MM | 7/3/2023

The service was excellent, the individual who took my service order was thorough and friendly and the price to repair my tire was reasonable!

Margaret

By Margaret | 9/6/2019

I always have a great experience here. The service is quick and efficient and the people are very friendly and helpful!

Anonymous

By Anonymous | 6/29/2023

I called ahead and the representative was very helpful. When I arrived, all employees were kind. I only waited a short time to have my tire examined and repaired. Fair pricing.

Beverly

By Beverly | 9/6/2019

I had a flat tire in the right hand lane of the second street bridge which was scarey enough. AAA changed the tire in that morning traffic! Then I drove to IN to complete my business. I called Big O in St. Matthews for a timeline for a new tire. One half hour. True to their word I was in and out with quality service and a new tire!

Matt B

By Matt B | 6/16/2023

Adam did a great job on the check in and out. He also let me know I need new brakes. While not excited about having to replace I am glad they informed me and worked with me to find a date I can drop off the car

Francisco torres

By Francisco torres | 9/6/2019

excelente servicio muy amigables very friendly personel

WAYNE D

By WAYNE D | 6/12/2023

I WAS COMPLETELY SATISFIED BECAUSE EVERYONE WAS VARY FRIENDLY AND WORKED ME IN SO I COULD WAIT ON MY VEHICLE. MANY THANKS TO ALL.

Kathleen

By Kathleen | 9/6/2019

The staff was unfailingly polite and responsive. One set of tires I'd bought got an immediate rotation. The other had repairs to the rims and was completed quickly. The service was terrific.

DebL

By DebL | 6/9/2023

I called to make an appointment and Tom told me that they would have something next Friday. I said that was ok. He then said I could come in today within 15 minutes. I made it and told them about brakes, oil change, and battery. I left and Tom called and said my brakes were fine, just rusty because I do not drive much. The battery needed replacing and he told me the type of battery for my car was pricey. He said he would get one and get it in in 30 minutes.My son dropped me off, car was sitting out ready to go. I appreciate the fact that BigO was honest about the brakes. They could have told me I needed new everything and they didn't. Honesty is a rare thing, but very much appreciated. I will never go anywhere else. High five to this location!!!