Big O Tires

1036 ratings
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Location

3623 Lexington Rd,
Louisville, KY 40207

Brad

By Brad | 4/1/2020

Great disposition on the part of the staff. Very helpful and knowledgeable.

Tara J

By Tara J | 5/18/2024

Associate (Tom) answered the phone when I called with a flat tire. He said they had time to look at it that day if I could get it to the store. Upon arrival he was courteous, informative & provided great service in his recommendation. He called the next morning to inform me my car was ready for pickup. The cost was exactly what he had explained it would be.

Steve Wallace

By Steve Wallace | 4/1/2020

Very good service and nice people.

Kybill

By Kybill | 5/17/2024

This group always is there when we need a service. They do the best job of getting you in and out asap. They work hard to please.

Steve

By Steve | 3/26/2020

I was shopping and noticed that the service was open. I just popped into a store and when I got back the rotation was complete. Excellent, speedy service.

Sarah V.

By Sarah V. | 5/17/2024

I felt the replacement of my tires went smoothly. It helped that with the purchase of three tires the 4th tire was free. The pickup was easy as I could pay for the tires over the phone using my credit card.

Michael

By Michael | 3/25/2020

I literally always go here for tires, oil change, I mean anything. The staff at this location is always super helpful and extremely nice. I recommend it to friends all the the time. I usually don't write reviews, but I've had such good experiences here I wanted to write one! I really do trust the Big O Tires team!!! Thanks!

Melanie P

By Melanie P | 5/14/2024

Everyone was very courteous and they checked me in as soon as I walked in and completed the work in under and hour for a reasonable price

anonymous

By anonymous | 3/20/2020

Very good. In and out quickly

Justin

By Justin | 5/1/2024

I was able to get in and out very quickly and everybody was extremely helpful and knowledgeable.

Sarah Vance

By Sarah Vance | 3/13/2020

The person who worked with me regarding my vehicle was very courteous and knowledgeable regarding me purchasing new windshield wiper blades, and checking to see the reason my check engine light was on.

Kota

By Kota | 4/26/2024

I was very pleased with ease of check in and timely communication for an estimate and completion of work that was done

Ceci

By Ceci | 3/11/2020

Great service

Roger H

By Roger H | 4/22/2024

Staff always highly informative and communicative. Apprised of upcoming items to check at next appointment in 4,000 miles. Store and shop floor clean and well maintained.

Jeff Metzmeier

By Jeff Metzmeier | 3/3/2020

Very good people - serviced my warrant (fixed two tires) and discussed my need for new brakes and struts

SStovall

By SStovall | 4/19/2024

I got new tires for my car and they completed the installation quicker than I expected. Everything was ready when I got there.

Armand

By Armand | 3/2/2020

Great service and value. Highly satisfied. Thanks!!

Griselda Sansone

By Griselda Sansone | 4/16/2024

Jordan Dalton was very helpful and super nice helped me with a flat tire of a Chevrolet spark 2017. Very thankful for a customer service and employee like him. Thank so much

Lisa

By Lisa | 2/28/2020

Came in for my scheduled tire rotation. They were quick & friendly. The only negative was a car pulled in front of mine & they couldn't pull mine out u til they finished working on the other one. That was bad planning.

KevinO

By KevinO | 4/12/2024

Convenience and very nice staff. This was good experience. Staff was very knowledgeable and seemed honest. I didn’t feel I was being pressured into buying something I didn’t need.