By Linda | 9/6/2019
Much prefer Big O over the dealer. Nice people. I have a 2014 car. Have only taken it to the dealer for a recall.
By Tinch1 | 3/14/2024
Called to make appointment and was told to come on in, Rachel was very helpful and informative not pushy at all for additional services I didn’t need
By Tina | 9/6/2019
Great service/time. Staff very friendly and helpful. Very pleased overall!
By Bob B | 3/13/2024
Friendliness, work on my car was completed quickly
By Christina | 9/6/2019
Stephanie is always so nice & helpful. I purchased my tire less than a year ago, they removed the big nail that was in it, plugged it up & I was back on the road in less than an hour & they didn't charge me. It was FREE!
By Nick G | 3/8/2024
They saved me money and fixed a tire that another service, told me was unfixable. They are fast and friendly. Big O tires made did such a good job that they made the other place look bad.
By Amanda | 9/6/2019
I will not trust my vehicle with anyone else. I've never had a bad experience at this location and everyone always seems to have my best interest at heart. I wasn't aware that I was in need of new tires when I went in for my oil change but thanks to the staff at big o me and my kids will be safe this winter.
By Anonymous | 3/7/2024
I had a screw in the tire and was covered for the repair. It was quick and a technician made sure my indicator alert was taken care of also.
By Dale | 9/6/2019
I wouldn't go anyplace else.
By Scott W | 3/7/2024
Excellent service,, very friendly, quick and easy and in and out in a timely matter! Recommend a few other things that could or would be in need of service soon. Will come back for future maintenance !
By James | 9/6/2019
The service is great. However I had Michelin AT2 on my truck. When I replaced sales person talked me into big o big foot ats. Said they were better. I disagree. These are not as good on mud. Will not buy my next set here
By Wayne A. | 3/7/2024
I went to Big O to see about some tires. I met Rachael, the counter person who gave me a tour of the type of tires I was looking for and in the process found a discount on the brand I chose. She told me about the tires I selected and explained that they were mud and snow rated. I usually try to buy tires in the fall, but I liked the appearance of these tires for my truck so well, I just went ahead and made the purchase. The folks at the Big O Valley Station, Ky. have become like family. They even offered to share a lunch they were cooking in the crock pot! Great Folks! Thanks Doug, George, Adam, and the rest of the crew! Very professional!
By Kevin | 9/6/2019
Good job
By Rosie W | 3/6/2024
I stopped in with a flat tire. They were very courteous and repaired the tire right away.
By Marissa | 9/6/2019
I came in with a nail in one of my tires. It was busy, but I was out in an hour.
By Dale R | 3/5/2024
Friendly service and good value.
By Richard | 9/6/2019
Was taken care of in a timely manner
By Greg K. | 3/4/2024
In and out quickly.
By Christine | 9/6/2019
I have been going to this shop for a long time and the service is very good and the people are very good at what they do.
By RDavis95 | 3/1/2024
Jeff, Jordan, Rachel and the entire team are awesome!