![Helen](/assets/img/avatar_male.jpg)
By Helen | 1/8/2020
Our near by Big O has become my go to place and that says all that needs to be said. The service is thorough and quick in a pleasantly friendly atmosphere
![Terry B](/assets/img/avatar_male.jpg)
By Terry B | 3/18/2024
Friendly service. Got me right in serviced my truck in 20 minutes and I was out of there . Great job!!!
![Kay](/assets/img/avatar_male.jpg)
By Kay | 1/6/2020
They were very caring and professional. Told us that we would eventually need tires but didn't force the sale for immediate need like other places. The service was great and properly torqued the wheels which you don't see being done very much. They treat you like family at this location. I will be coming back to this location due to it being closer than the Old Shep location. Thanks again for the friendly service.
![Tinch1](/assets/img/avatar_male.jpg)
By Tinch1 | 3/14/2024
Called to make appointment and was told to come on in, Rachel was very helpful and informative not pushy at all for additional services I didn’t need
![Richard](/assets/img/avatar_male.jpg)
By Richard | 1/6/2020
I walked in without an appointment, but still received timely professional care to my vehicle. Above that, was the friendly and professional attitude displayed to me and other patrons, I noticed during my visit, from your team at the counter. The only negative issue I have is not with my visit, it is this survey. It only allowed me to give up to a five.
![Bob B](/assets/img/avatar_male.jpg)
By Bob B | 3/13/2024
Friendliness, work on my car was completed quickly
![Linda](/assets/img/avatar_male.jpg)
By Linda | 12/30/2019
Fast, friendly and courteous service.
![Nick G](/assets/img/avatar_male.jpg)
By Nick G | 3/8/2024
They saved me money and fixed a tire that another service, told me was unfixable. They are fast and friendly. Big O tires made did such a good job that they made the other place look bad.
![Stephen](/assets/img/avatar_male.jpg)
By Stephen | 12/26/2019
Great customer service knowledgeable helpful that's why I keep coming back
![Anonymous](/assets/img/avatar_male.jpg)
By Anonymous | 3/7/2024
I had a screw in the tire and was covered for the repair. It was quick and a technician made sure my indicator alert was taken care of also.
![Daria](/assets/img/avatar_male.jpg)
By Daria | 12/23/2019
Very good service. Nice people.
![Scott W](/assets/img/avatar_male.jpg)
By Scott W | 3/7/2024
Excellent service,, very friendly, quick and easy and in and out in a timely matter! Recommend a few other things that could or would be in need of service soon. Will come back for future maintenance !
![Sherry](/assets/img/avatar_male.jpg)
By Sherry | 12/23/2019
The girls at the front desk were very friendly and courtious!
![Wayne A.](/assets/img/avatar_male.jpg)
By Wayne A. | 3/7/2024
I went to Big O to see about some tires. I met Rachael, the counter person who gave me a tour of the type of tires I was looking for and in the process found a discount on the brand I chose. She told me about the tires I selected and explained that they were mud and snow rated. I usually try to buy tires in the fall, but I liked the appearance of these tires for my truck so well, I just went ahead and made the purchase. The folks at the Big O Valley Station, Ky. have become like family. They even offered to share a lunch they were cooking in the crock pot! Great Folks! Thanks Doug, George, Adam, and the rest of the crew! Very professional!
![David](/assets/img/avatar_male.jpg)
By David | 12/16/2019
Always have my car worked on here, great people
![Rosie W](/assets/img/avatar_male.jpg)
By Rosie W | 3/6/2024
I stopped in with a flat tire. They were very courteous and repaired the tire right away.
![Chris](/assets/img/avatar_male.jpg)
By Chris | 12/9/2019
Great every time I've walked in. My only complaint is that the team should have more of a understanding of used tire prices. And understand that the customer asked for a set size for a reason( normally be that's what on the vehicle) and not recommending a different size because that's what they have. But a great team and understanding that I knew what I was looking for and helpfully in find said size.
![Dale R](/assets/img/avatar_male.jpg)
By Dale R | 3/5/2024
Friendly service and good value.
![Dennis](/assets/img/avatar_male.jpg)
By Dennis | 12/9/2019
Wonderful service nice friendly people very helpful .great place to do business.
![Greg K.](/assets/img/avatar_male.jpg)
By Greg K. | 3/4/2024
In and out quickly.