By Tom | 11/20/2019
My sales person was Joe Wright he was totally professional and very kind in assisting me with my needs. I will definitely be back with my future repairs , great staff and management at this store it is good to know people care about the customer and it is much appreciated in this day and age.
By Anonymous | 7/25/2023
The general customer service, communication and the quality of the service.
By Cindi | 11/17/2019
A thousand percent satisfied. I love this Big O, they are like family. I trust their opinions and will continue to return.
By Tera O. | 7/10/2023
The communication and customer care is something that I have not seen for recent years, I knew what I was getting ahead of the repairs, I knew the price and the estimated completion time. Other companies no longer engage in these practices. If I wasn’t already satisfied enough they were able to work out a Veteran Discount for me. It may have been on $25 on a $500 service but the fact that they even considered working it out for me is top tier! I will return! Thank you!
By Michael | 11/15/2019
The management (joe) at the big-O tire in the 4413 Cane run road Louisville ky. 40216 in by far the best & politest gentleman I've ever had the dealing with 64 years old ) I am so glad My wife and II had the opportunity of meeting the handling of our problem (.they all were great) love this store
By Sedgewick P | 7/10/2023
The service was extremely friendly and cooperative, explained everything to the fullest. The Big O Team is a Team that don’t mind engaging all my my car issues with!
By Natalie | 11/14/2019
nice guys
By bravo Zulu | 7/10/2023
The service I received from the workers was over the top they kept me informed about everything Bravo Zulu
By Deborah | 11/14/2019
I love the store in Shively because as soon as you walk in someone geeets you even if they're really busy. Very knowledgeable and friendly.
By Rosie S | 7/8/2023
I live in the Crescent Hill area of town. My Nephew uses Big O for his work vehicles. When I started going to Big O he had referred me the location on Cane Run. I like the fact that since I am a female they treat me equal and don't try and sell me something that I don't need. Very satisfied with the service. I also like that the employees have been there a long time. It says something about the owner and how he takes care of his employees.
By Beverly | 11/13/2019
It didn't take long for them to fix my tire. I was grateful for that.
By Anonymous | 6/23/2023
Everything was great
By Cheyann Pope | 11/9/2019
Very good
By Anonymous | 6/22/2023
Service was great, friendly and pleasant. Highly recommended everybody to come in . Thank you for everything.
By Christina | 11/6/2019
Good service
By A. Goodnight | 6/16/2023
Very good communication. Staff very knowledgeable. This is my new mechanic and oil change.
By Chestina | 11/5/2019
The Gentlemen at the store, were very polite & helpful. My services were performed really fast, especially given the time I came in, after 5:00pm
By Happy Customer | 6/16/2023
Great service!
By Sandra Edmonds | 11/4/2019
Great Service
By AP | 6/15/2023
The associate took his time and explained my repair and was very concerned about my safety if I attempted to drive my SUV.