Big O Tires

1410 ratings
SurveyMini App

Want to write your own reviews?

Download our SurveyMini App.

For Apple For Android

Location

4413 Cane Run Rd,
Louisville, KY 40216

Kenisha

By Kenisha | 9/6/2019

Great service, friendly employees

Elsie M

By Elsie M | 8/12/2022

Cordial and knowledgeable staff. I like that there is serious business going on.

Eiliana

By Eiliana | 9/6/2019

Joe was great as usual, I always go to big o for my tires because of the warranty, I just got an alignment and they are great people will be going back for my oil change in two months from now. That cane run rd location is always full every morning. They are great people. I love that location it's really close to my house and service is great. Thank you

Bird Brown

By Bird Brown | 8/9/2022

The service there was awesome well respected take care of previous issue on the car they took care of it thank you but definitely be back and tell other people about Big O's great job

Fatima

By Fatima | 9/6/2019

Everyone at this Big O tires was very friendly. Service was great, and an employee named Tyson was very helpful to me and I was very satisfied with everything. Will.always go back and refer them to my friends.

W Wms

By W Wms | 8/3/2022

I’d scheduled an appointment. And they started servicing my vehicle almost as soon as I got there. Also the service reps were very courteous and informative about the work needed and being done to my vehicle

Paul

By Paul | 9/6/2019

I had a rattling noise in my car that I thought was something to do with my shocks. They found the problem and took care of it. No rattling noise now. Thanks.

Donna

By Donna | 7/30/2022

The great work and fantastic customer service

Marsha

By Marsha | 9/6/2019

always great service been coming for over 25 years and will continue

Matt

By Matt | 7/29/2022

Always a good visit.

Valerie

By Valerie | 9/6/2019

I thought I needed new tires and the staff member explained the existing condition of my tires and told I didn't need them on this date of service. Additionally I was told they will be having a great deal on tires in August. I was very happy and appreciative for the honesty of your staff person! I have stopped doing business with another repair shop because they were not honest, so the service and treatment I received on this visit left be very pleased! I keep coming to Big O Tires and this specific location because I trust the staff.

SuziQ

By SuziQ | 7/27/2022

Everybody was very nice--on the phone, in person. They promised me it would cost me about $28, and even though they encountered a problem with my wheel that probably cost them more than the $28, they didn't charge me more.

Scooter

By Scooter | 9/6/2019

They took good care of my family and myself.

Veronica H

By Veronica H | 7/25/2022

Associate was professional, respectful and honest.

Michael

By Michael | 9/6/2019

The staff friendly very willing to help

I don't have a screen name.

By I don't have a screen name. | 7/25/2022

I was not sure what the problem was with my car. They were busy as they always are. I was expecting to wait because it was a Monday morning. They got to my car pretty quickly, saw the problem, relayed it to me, and repaired it quickly. I think I was there for less than 2 hours. To me this was outstanding.

Gene Wyatt

By Gene Wyatt | 9/6/2019

These guys do excellent work. Always satisfied with their work. Friendly, trustworthy, professional and accommodating service. They are usually always busy with work and figure out someway to work me in.

Emmanuel Ankomah

By Emmanuel Ankomah | 7/22/2022

Good service

Brandon

By Brandon | 9/6/2019

I'm 39yrs old and I have been going to this store since I was 16yrs old. The quality of service at thus store is by far the best in the city of Louisville. The staff always knows what's going on with your vehicle and if they don't, they do not hesitate to you d out for you. Thanks Brent to you and your Team for taking care of my Vehicles and my family's vehicles over the years.

Shelly Boo

By Shelly Boo | 7/21/2022

No matter the time, day, or year the gentlemen there are always respectful, professional, and personable. Everything is thoroughly explained, discounts are given without asking, quality and warranty is always given even if a license plate bulb is out. In feel safe transporting my son's in my vehicle. If an apology is warranted, it just flows from their mouths, it's not forced. I appreciate the fine job they do and being on the streets with other like minded people that entrust B.O. to do service and tire work needed. Please keep being an example for others to follow. If I go to Ken Towery it's because B.O. closed their doors forever. Thank you and make sure to let them know my family and I appreciate their expertise!