Big O Tires

1410 ratings
SurveyMini App

Want to write your own reviews?

Download our SurveyMini App.

For Apple For Android

Location

4413 Cane Run Rd,
Louisville, KY 40216

Aaron

By Aaron | 9/6/2019

Did a wonderful job and will be back

Tonybram

By Tonybram | 10/18/2021

I didn't have an appointment. A front tire went low/flat the night before and I just showed up unannounced that early morning to get in line for service. There were 8 people ahead of me in line which I viewed as "this place is popular". Once it was my turn, I told the agent what I needed done in a timely manner. He assured me that it was doable and IT WAS!!! I was very happy with my experience. The service team was very busy! I would recommend this location and have done so already!

anonymous

By anonymous | 9/6/2019

Had an oil leak on my car and they gave me an estimate, a ride home while the work was being done, and came to pick me up when the work was finished. Will always use BIG O...They have Customer Service 100 %.

Ms Martha m.

By Ms Martha m. | 10/15/2021

I purchased new tires on 7/29/21 and they are under warranty. I woke up to a flat tire on 10/13 and My spare was also flat. I had to have it towed in to the shop.

Von

By Von | 9/6/2019

A positive experience from phone call till job done. The staff at the Cane Run Store went above and beyond expectations answering questions about possible problems unrelated to the tire job being done.

Anonymous

By Anonymous | 10/14/2021

Information given to me..was what I received from the workers..they were formative.. kind respectful

anonymous

By anonymous | 9/6/2019

The service was quick and very efficient thank you

Knox

By Knox | 10/9/2021

Very friendly and great Customer service

Joe

By Joe | 9/6/2019

These guys are and have always been awesome

Big john

By Big john | 10/8/2021

The way the hole staff treats me is like family. I will never go anywhere else

Sedgewick

By Sedgewick | 9/6/2019

My experience at big O tire was just extremely pleasant thank you!

Anonymous

By Anonymous | 10/6/2021

Able to come right in and get service.

Brad

By Brad | 9/6/2019

I am a repeat customer. I do majority of business with Scottsburg, IN Big O but have used Cane Run as well. I had noticed a headlamp out on my 2014 Taurus. I looked up on YouTube how to replace but I am a finance exec and now is my busy time of year with budgets. I stopped in to ask if Big O would help me replace the headlamp. Joe said no problem as you are a great customer and we will take care of it. I normally do minor work myself but I asked if he had the replacement blades for my car for windshield as well. He did and replaced for me and didn't charge me for the replacement of the headlamp. I was having a crappy day, I was bugged about my light being out and it was raining and I couldn't see with the wipers I currently had. Joe's customer service and attitude was incredible. As I drove off the lot I was thinking to myself that I would personally tell everyone at my office what happened and ask they give Big O an opportunity next time they need tires. Managers like Joe are what creates raving fans and healthy EBITDA....... Thank you for a great customer service experience! Brad Stotts 812-820-1930

LPT

By LPT | 9/27/2021

Always send business to my favorite fast and friendly Big Tires on Cane Run

Brandon

By Brandon | 9/6/2019

Always the place to go with BIGO

David M

By David M | 9/20/2021

Lindsey, Mike and all the guys always take good care of my tire needs for all my vehicles.

Kenny

By Kenny | 9/6/2019

I was extremely happy with the service that I received. Joe was awsome as usual the work was performed in a timely manner. I will return.

Keith W.

By Keith W. | 9/18/2021

satisfid with BigO been coming for a while

Sheila

By Sheila | 9/6/2019

Very good service.

Glenn

By Glenn | 9/14/2021

This store is full of the nicest and most professional people in the industry. I live in Frankfort and come all the way to this store because of their friendliness.