![Emily Anderson](/assets/img/avatar_male.jpg)
By Emily Anderson | 9/6/2019
Thanks again to Mike for seeing me last minute to get tire on and providing fast service especially having my toddler with me! Thank you to the crew as well which was super fast and everyone is super friendly! Great prices as well! Really appreciate it, I will be back soon!! Thanks again!!
![EH](/assets/img/avatar_male.jpg)
By EH | 6/2/2023
Easy online scheduling. Fast, on time service. Helpful staff
![Nathan](/assets/img/avatar_male.jpg)
By Nathan | 9/6/2019
Came here on recommendation of friend. I have had several bad experiences with other service garages, and I feel I have found a decent garage worth the drive to have service. Everyone did a very good job!
![Jeff T](/assets/img/avatar_male.jpg)
By Jeff T | 6/1/2023
All went well, people were nice and professional, work done well and on time.
![Stephen Hoffmann](/assets/img/avatar_male.jpg)
By Stephen Hoffmann | 9/6/2019
I have been a customer of the Middletown store for several years and occasionally visit the Westport Road store as we have moved to the edge of PeWee Valley. Without exception the staff of both stores have always responded in a positive, professional manner and the service has been excellent.
![Walter](/assets/img/avatar_male.jpg)
By Walter | 5/31/2023
Kris is very knowledgeable and helpful, makes the experience run smoothly!
![Rick B.](/assets/img/avatar_male.jpg)
By Rick B. | 9/6/2019
Big-O Middletown does consistently excellent work, and in a timely manner. I never have to worry about their quality and integrity.
![Fredrick](/assets/img/avatar_male.jpg)
By Fredrick | 5/26/2023
Friendly employee, communication was great, timely manner, n experience ppl
![Bruce](/assets/img/avatar_male.jpg)
By Bruce | 9/6/2019
Fast and convenient and very reasonably completed
![Emily H.](/assets/img/avatar_male.jpg)
By Emily H. | 5/26/2023
Everything was awesome overall. Super friendly staff who explained every step and detail through the process. Will definitely only be coming to this location from now on for all my motor vehicle needs!
![John Smith (Lisa)](/assets/img/avatar_male.jpg)
By John Smith (Lisa) | 9/6/2019
I will always take my car to Big O in Middletown. I used to always deal with Mike and he was a great person but when I visited on Friday, I was greeted by a very friendly female employee (sorry I do not know her name) and she was equally as great!
![Al's F250](/assets/img/avatar_male.jpg)
By Al's F250 | 5/24/2023
Kris was attentive and acknowledged what my service needs were. The team diagnosed the problem and offer and clear solution and estimate to complete. Parts were ordered and received quickly and the repair was scheduled immediately. Even when the repair progress hit a snag everything was communicated to me and I was kept informed the whole way. Nice job.
![Ken](/assets/img/avatar_male.jpg)
By Ken | 9/6/2019
You guys really know tires and alignment and balancing. I will continue to purchase my tires from your fine store and staff.
![Vicki E.](/assets/img/avatar_male.jpg)
By Vicki E. | 5/18/2023
All the associates were very pleasant and very patient with me. I’m usually very anxious about being the one to take my car in for service. I think they have a return customer with anything they can help me with.
![Rick B.](/assets/img/avatar_male.jpg)
By Rick B. | 9/6/2019
The Middletown, KY Big-O store always gives me prompt, reasonably priced service. My wife, son and I are all taking our vehicles there for various services. They always communicate what they will do, and never try to take advantage of the customer, thereby earning repeat business down the road. Good news travels fast!
![Mark A](/assets/img/avatar_male.jpg)
By Mark A | 5/16/2023
I’ve been a Big O customer for 32 years and have always been treated with respect and if any issues arise I was satisfied with the outcome.
![anonymous](/assets/img/avatar_male.jpg)
By anonymous | 9/6/2019
Mike and his team always do a great job. My wife and I go to his shop for all our car and truck maintenance needs.
![CharlieW](/assets/img/avatar_male.jpg)
By CharlieW | 5/13/2023
My wife and I have used this store for many years!Always get great service and work!
![Yohana](/assets/img/avatar_male.jpg)
By Yohana | 9/6/2019
Excellent service
![T. Seave](/assets/img/avatar_male.jpg)
By T. Seave | 5/12/2023
The team members are always friendly and willing to help no matter how busy the place is. Always take the time to explain the problem and present the solution. I trust my guys at my big o